IT Technologist

The IT Technologist plays a critical onsite role in ensuring secure, reliable, and high-performing infrastructure services across office, manufacturing, lab, and distribution environments. This position delivers hands-on technical support, partners with vendors and IT teams, and supports local and regional technology needs to keep operations running smoothly. In your role, you may work from the following Medtronic sites:

• Mounds View, Minnesota
• Plymouth, Minnesota
• Rice Creek, Minnesota
• Brooklyn Center, Minnesota

This role will require up to 20% of domestic travel to enhance collaboration and ensure the successful completion of projects.

We believe that when people from diverse cultures, genders, and perspectives come together, it drives innovation and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications if we hope to have a long-term, sustainable impact.

Bring your talents to an industry leader in medical technology and healthcare solutions - we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT.

CAREERS THAT CHANGE LIVES

• Provide onsite operational support and troubleshooting for infrastructure services to ensure reliable IT operations across office, manufacturing, lab, and distribution environments.
• Deliver hands-on “smart hands and feet” support for network, server, endpoint, printer, AV, and other infrastructure equipment, including network closets.
• Support network connectivity, device configuration, deployment, maintenance, and decommissioning across LAN and WAN environments.
• Perform preventative maintenance, system updates, and basic performance optimization for endpoints, operating systems, applications, and peripherals.
• Identify, diagnose, and resolve infrastructure issues; participate in root cause analysis, incident response, and problem management to improve system stability.
• Lead or support local infrastructure projects including installations, upgrades, hardware lifecycle management, and system deployments.
• Coordinate with internal teams, vendors, and service providers to deliver infrastructure services, manage maintenance activities, and evaluate vendor versus internal support needs.
• Maintain technical documentation including system designs, configuration standards, operating procedures, and site inventory records.
• Serve as the onsite point of contact for infrastructure services, building relationships with business stakeholders and ensuring effective communication and escalation.
• Drive continuous improvement by recommending system enhancements, developing standards and playbooks, and supporting technology adoption across the site.

Do you have experience in macOS?, Do you have a Bachelor’s degree?, * 2+ years of experience with a bachelor’s degree or 0+ years of experience with an advanced degree

NICE TO HAVE (preferred requirements)

• Proficiency in Windows, macOS, Active Directory, and Microsoft 365 with strong troubleshooting and system administration skills.
• Knowledge of networking fundamentals including routing, switching, firewalls, and wireless infrastructure.
• Hands-on experience supporting infrastructure technologies including networks, servers, storage, backup solutions, and virtualization platforms such as VMware or Hyper-V.
• Experience configuring, deploying, and managing endpoints and device compliance tools (e.g., SCCM, SolarWinds, Nexthink).
• Strong understanding of server, database, and infrastructure dependencies across enterprise environments.
• Ability to perform hands-on infrastructure tasks such as racking, cabling, console access, and hardware lifecycle support.
• Strong communication and collaboration skills with the ability to mentor or train other team members and partner with cross-functional stakeholders.
• Previous Medtronic experience preferred; relevant certifications such as CompTIA A+, Network+, and Security+ are a plus.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

3.83.8 out of 5 stars Brooklyn Center, MN $76,800 - $115,200 a year - Full-time, Pulled from the full job description

• Tuition reimbursement
• Employee stock purchase plan
• 401(k)
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account, Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$76,800.00 - $115,200.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world., At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. Our commitment to professional growth and cross-functional collaboration is reflected in our onsite presence 4-5 days a week, as we work together to engineer the extraordinary., We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here .