Computer Technician
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Role details
Tech stack
Job description
Position Summary: The computer technician supports academic and administrative computing throughout the district, * Maintain the operation of workstations: Chromebooks, PC and Macintosh, and provide repairs when needed
- Responds to work orders, help desk inquiries and customer service requests.
- Provide support in person, by telephone, and via email
- Relocate computer hardware, peripherals and equipment as needed
- Installation of maintenance of other network devices including wireless access points, switches, printing, photocopying devices and security cameras.
- Perform other related duties as assigned by the Director of Technology
Requirements
- Graduation from an accredited high school or the equivalent
- Technical school graduate with a degree in hardware and software support or 2 years of work experience in the same area
- Valid motor vehicle driver’s license, * Must have excellent time and project management skills
- Ability to work as a team member as well as independently with minimal supervision if necessary
- Must be able to communicate effectively with students and staff in a positive and proactive manner
- The individual must be able to lift and transport heavy to moderately heavy objects, such as computers and peripherals.
Physical and Mental Demands/Work Environment The physical demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Ability to see and read objects closely, as wiring, labels on equipment, reading/proofreading a report, using a computer monitor, filing and/or retrieving information from a filing system.
- Ability to hear normal sounds with background noise, as in using a telephone or radio, distinguish verbal communication and communicate through speech, including using a radio.
- Ability to learn and acquire an understanding of new information, methodologies and techniques and how they apply to school goals and operations.
- Ability to work in office or school setting (indoors and outdoors) subject to interruptions and heavy work volume expectations.
- May be exposed to changing temperatures and weather, humidity, noise and dust.
- Ability to get from one location in the office or work sites(s) to other locations in primary office or work sites.
- Ability to perform manipulative skills such as writing, collating, using a keyboard and/or calculator with speed and accuracy for long periods of time.
- Ability to concentrate on detail and issue with some interruption, pressure and changing priorities.
- Memory to perform multiple and diverse tasks over long periods of time and the ability to remember information that has been previously learned.
- Ability to use knowledge and reasoning to solve routine problems.
- Ability to learn and apply new information, technology and legislation applicable to departmental activities.
- Ability to distinguish between public and confidential information and handle appropriately.
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