AI & Automation Solutions Architect

We’re seeking an AI & Automation Solution Architect to join our growing team. The AI & Automation Solution Architect develops solutions involving AI and automation to drive accelerated results for our business.

How you’ll make us better:

• Design and implement AI agents, copilots, and automation workflows
• Integrate AI solutions with existing enterprise systems and data sources
• Partner with third-parties or internal teams to build and maintain reusable components, APIs, and integration patterns for automation platforms
• Configure and develop automation workflows
• Ensure solutions are scalable, secure, and aligned with enterprise architecture standards
• Write scripts and code for data processing, orchestration, and automation logic
• Monitor, troubleshoot and optimize performance of deployed solutions
• Partner with department leaders to assess current workflows and identify areas for AI-driven improvement
• Coordinate with internal teams and external vendors to deliver high-quality solutions
• Develop and maintain a roadmap for AI and automation initiatives aligned with organizational goals
• Oversee vendor performance, manage SLAs, and ensure compliance with security and governance standards
• Define and enforce standards for automation development, testing, and deployment
• Implement monitoring and reporting for automation performance and ROI
• Ensure compliance with data privacy, security, and responsible AI principles

• Strong problem-solving and analytical skills
• Ability to translate business needs into scalable technical solutions
• Ability to establish and maintain strong working relationships across business and technical teams, and external partners, * High School diploma required; Bachelor’s degree in Computer Science, Information Systems, or a related field preferred
• Five (5) years of experience in a solution architecture or technical lead position required; healthcare regulated industries preferred
• Three (3) years of practical experience with AI/ML and automation technologies
• Advanced knowledge of Microsoft Copilot Studio, Azure AI, OpenAI, or similar platforms Advanced knowledge of APIs, microservices, and integration frameworks
• Advanced proficiency with Python or PowerShell
• Strong proficiency with RPA tools such as UIPath, Automation Anywhere, or Blue Prism
• Strong proficiency with prompt engineering and LLM-based agent development

401(k), Health insurance, Paid time off, Vision insurance, Dental insurance, Life insurance, Disability insurance, Paid holidays, * Competitive salary

• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond., As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best - driving extraordinary treatment outcomes and providing patients with an unmatched experience.

With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher - together. And as our business grows, there’s plenty of room for our team to grow their careers, too.

Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles.