Program Manager, Enterprise Technology & AI

As a Senior Program Manager within GitLab’s Enterprise Technology organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our enterprise IT strategy. You will serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes., * Own end-to-end program management for large-scale or high-complexity Enterprise Technology AI initiatives, including scope definition, roadmap development, resource planning, and delivery tracking.

• Define and communicate clear success metrics for each program, reporting status and risk to Enterprise Technology AI leadership on a regular cadence and escalating issues with recommended paths forward.
• Partner with business and technology stakeholders to develop a deep understanding of underlying problems, desired outcomes, and solution trade-offs.
• Drive cross-functional alignment by facilitating decision-making, resolving dependencies, and maintaining momentum across distributed teams.
• Recommend and implement improvements to program governance frameworks, intake processes, and ways of working across the CIO organization.
• Translate complex technical and business requirements into clear, actionable work plans accessible to both technical and non-technical audiences.
• Anticipate risks and interdependencies across the portfolio, proactively mitigating blockers before they impact delivery.
• Model GitLab values and remote work best practices, contributing to a high-trust, async-first team culture.

• 6+ years of program management experience, with a strong track record delivering large, cross-functional Enterprise Technology AI programs.
• Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems.
• Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product.
• Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed.
• Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to leadership and executive audiences.
• Familiarity with Enterprise IT domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred).
• Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus.
• Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation.

• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Equal Opportunity Employer

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

full_time

Organization The Consulting Solutions

The CIO Enterprise Technology AI team is GitLab’s central engine for improving the systems, data, and AI capabilities that support how we run the business. The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled workflows that help our globally distributed GitLab team members work effectively and securely. You’ll partner closely with Finance, Sales, Marketing, People, Product, and Security to turn business strategy into scalable, reliable technology solutions.