Senior Workday Security Consultant
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Job description
Role Overview We are seeking a senior ServiceNow Technical Management Consultant to architect, lead, and execute the enterprise ServiceNow platform. This role serves as the handson technical authority responsible for platform vision, roadmap, and delivery, with a strong focus on CMDB, ITOM, ITAM, integrations, and AIdriven capabilities. The consultant will drive platform engineering while leading technical teams and partnering closely with infrastructure, security, and enterprise stakeholders., * Own ServiceNow platform architecture, technical strategy, and multiyear roadmap
- Act as the technical authority for CMDB, ITOM, and ITAM implementations
- Architect and deliver an enterprise CMDB aligned to CSDM, including CI models, relationships, normalization, reconciliation, and data governance
- Lead ITOM engineering including Discovery, Service Mapping, Event Management, and AIOps
- Architect ITAM solutions covering hardware, software, SaaS, and cloud asset lifecycles
- Design and govern integrations using Integration Hub, APIs, and eventbased patterns
- Execute endtoend delivery from technical design through production deployment
- Ensure platform performance, scalability, security, and upgrade readiness
- Leverage ServiceNow AI capabilities such as Predictive Intelligence, Virtual Agent, AI Search, and Now Assist
- Lead and supervise developers, business analysts, administrators, contractors, and system integrators
- Conduct architecture, configuration, and code reviews and enforce platform standards
- Partner with Cybersecurity, Identity, Server, Network, Datacenter, End User Computing, Procurement, Legal, and Asset Management teams
- Translate business and operational requirements into scalable technical solutions
Requirements
Do you have experience in ServiceNow?, * 8 12+ years of handson ServiceNow platform experience
- Proven enterprise delivery of CMDB, ITOM, and ITAM programs
- Deep knowledge of ServiceNow data architecture, CI modeling, and service mapping
- Strong experience with Discovery, MID Server design, integration, and automation
- Advanced ServiceNow scripting and JavaScript skills
- Experience leading technical teams and managing vendors or contractors
- Strong execution mindset with accountability for delivery outcomes, * ServiceNow certifications (CSA, CIS, CAD; CTA preferred)
- Experience with AIOps and AIenabled ServiceNow capabilities
- Background in largescale enterprise transformations or platform modernization
- Seniorlevel consultant / technical leadership role with handson delivery responsibility.
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