Cloud Administrator

Position Overview: This position is a junior member of the Carlson IT Cloud team. This position will be responsible for daily monitoring of system platforms, and servers, including monitoring incidents and service requests that are submitted. They will contribute to provisioning, testing, maintaining, monitoring, and troubleshooting services and platforms within our cloud environment (ie. AWS and Azure), and provide server troubleshooting and operational support across the school in support of teaching, learning, administrative and research workloads. They will also partner with our cloud Architect and Sr. Engineer to ensure consistent tooling and processes for our environment are followed., 60% Cloud and AI Services Delivery

• Provide production support for the robust server infrastructure that supports the Minnesota Carlson Cloud and AI service catalog; including support for academic and administrative cloud workloads. This includes native cloud and 3rd party delivery and management applications and services. *Develop, implement, and improve automation for business processes using DevOps principles with Infrastructure-as-code. *Collaborate with other engineers to ensure consistency in application development, solutions support and tooling. *Support the implementation of security policies and procedures in accordance with University policies, data classifications and industry best practices. *Troubleshoot and resolve cloud services and application incidents and requests..

25% Cloud and AI Management

• Generate and maintain up-to-date system and process documentation, procedures, and controls for installing, configuring, and maintaining cloud and AI applications and platforms.
• Support containerization strategies using Docker and Azure Kubernetes Services (AKS)
• Monitor server performance metrics using standard tools, autonomously responding to trends as appropriate to maintain or exceed expected performance.
• Develop reports as needed for service analysis.

15% Support and Development

• Keep current on industry standards and emerging technologies such as cloud services, AI language models, tooling options and agile or scaled agile processes
• Participate in on-call rotation and includes the expectation to respond during non-business hours to resolve production problems and perform scheduled off-hour activities.

• Bachelor’s degree in Information Systems, Computer Science or other directly related field OR an equivalent combination of education and experience to equal four years.
• Working knowledge of Windows and/or Linux (RHEL) server operating systems and related system administration duties.
• Some experience with configuration management tools and/or scripting languages such as Terraform, Ansible, PowerShell, Python, etc.

Preferred Qualifications

• Familiarity working in an Agile and/or DevOps/DevSecOps environment.
• Familiarity working with version control systems (Git, SVN, Azure DevOps Server).
• Azure Cloud Fundamentals (AZ-900) certification and/or AWS Certified Cloud Practitioner certification.
• Familiarity working in public, private, or hybrid cloud environments, particularly Azure-based (ie Azure Local). Pay and Benefits

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.