911 Systems Consultant

Seeking an experienced 911 Systems Consultant for a 12-month contract (likely extendable) to support mission-critical emergency response systems in Philadelphia. This role is primarily onsite at the city’s offices and involves providing technical support, operational oversight, and vendor management for essential 911 systems supporting the Philadelphia Police Department. You will ensure the reliability and performance of systems including Computer Aided Dispatch (CAD), 911 call handling, radio communication, and call logging across multiple city facilities. Key responsibilities include system maintenance, upgrades, testing, troubleshooting, and contributing to the long-term technology planning. Collaborate closely with stakeholders, internal IT teams, vendors, and city leadership to uphold operational excellence and system integrity. You must be comfortable supporting after-hours incident resolution and managing complex technical environments to ensure uninterrupted emergency services.

• Minimum of 8 years of progressive technical experience supporting mission-critical systems in high-availability environments
• At least 5 years managing complex IT systems, including CAD and related 911 technologies
• Deep knowledge of system support, networking, security, disaster recovery, and system validation standards

At Seneca Resources, we are more than just a staffing and consulting firm; we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.

When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.

Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Philadelphia