Patient Access Center Business Ops Manager

This is a remote position, employees must live in one of the following states: Washington, Alaska, Florida, Georgia, Montana. This position is open to current Seattle Children’s employees that reside in Texas as well. The Patient Access Contact Center Business Operations Manager provides strategic and operational leadership for the programs, business systems, and shared functions that support the Patient Access Center. This role oversees operational programs such as workforce management, training and quality, business systems optimization, and process improvement initiatives that enhance access, team performance, and the patient/family experience. The manager partners with internal teams, clinical and operational leaders, IT, and analytics to ensure that shared services programs operate effectively and align with organizational goals., Description The Manager of Respiratory Care assists in providing continuity of operational management and patient care management of respiratory care. The Manager is a Registered…

• 14 hours ago, Description Under general guidance and direction by the Chief Nursing Officer (CNO), the Manager of Respiratory Care is responsible for assisting the CNO in the development, impl…
• 14 hours ago +

Bachelor degree in Business, Healthcare Administration, or job relevant field. Five (5) years of relevant experience in patient access, healthcare operations, business systems management, project management, analytics, or a similar environment Minimum of two (2) years’ experience in management/supervisory role., MHA, MBA or equivalent. Experience in an academic healthcare setting or related field. Experience in a contact center environement

Compensation Range $107,431.00 - $161,147.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website .

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s - to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.