TOOLS CONSULTANT L1

Proficient in troubleshooting and resolving technical issues across Broadcom Automic environments. Experienced in installation, administration, upgrade, and migration of Automic Automation components. Skilled in configuring and troubleshooting Automic components including Agents, Jobs, Job Plans, and Workflows. Hands-on experience in creating and managing automation objects such as tasks, workflows, calendars, and schedules. Strong understanding of various OS platforms including Windows, Linux/Unix, and scripting tools like Shell, PowerShell, or Python. Familiarity with SAP job scheduling and integration with Automic Automation. Proven experience in handling high-priority incidents (P1/P2), coordinating with application teams and stakeholders for quick resolution. Good grasp of ITIL processes and experience with ticketing tools like ServiceNow or Remedy. Capable of implementing and modifying automation processes to meet evolving business requirements. Experience with monitoring, alerting, and notification features within Automic Automation. Skilled in managing version upgrades, patch deployments, and environment health checks. Strong problem-solving skills with the ability to troubleshoot issues independently and proactively. Experience working in hybrid environments with multiple operating systems and enterprise applications. Excellent communication skills and ability to document configurations, procedures, and troubleshooting steps clearly Mandatory Skills: Broadcom Automic .

Experience: 5-8 Years .

Pulled from the full job description

• Health insurance
• Paid time off
• Dental insurance
• Disability insurance, The expected compensation for this role ranges from $60,000 to $135,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.