IT Training Consultant w/ Instructional Design

• The Training Consultant will deliver high-impact corporate training on Microsoft 365 Suite , company tools, policies, and integrated applications.
• The Training Consultant should consider themselves an SME with MS Excel and Word, specifically
• You will design, develop, and deliver both instructor-led and virtual training sessions, provide one-on-one coaching, and create asynchronous content (videos, SCORM modules) to meet diverse learner needs., Full-time (40 hours/week) Training Consultant, reporting to the on-site Vendor Training Manager, contributing as part of the training team., Instruction & Delivery
• Deliver instructor-led classroom and virtual training on Microsoft 365 Suite, company tools, policies, and integrated applications.
• Provide one-on-one coaching and post-training reinforcement, including online modules and presentations.
• Manage course calendar, catalog descriptions, and course updates.

Curriculum & Instructional Design

• Design, develop, and implement training curricula, materials, manuals, and job aids for varying skill levels and delivery formats.
• Assess training needs and customize learning solutions.

Analysis & Evaluation

• Assist with evaluation of training effectiveness using feedback, assessments, KPIs, LMS (e.g., Workday) reporting and frameworks (e.g., Kirpatrick Model or Phillips ROI).
• Collaborate with HR and department leaders to align training with business goals.
• Stay current with Microsoft 365 updates and best practices and integrated applications.

• Bachelor’s degree in Education, IT, Business, or related field (or equivalent experience).
• 5-8 years corporate/technical training experience, including curriculum design and delivery and ability to simplify complex concepts for diverse learners.
• Advanced proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook) including long document production training, Excel and Power Tools data analysis, and troubleshooting best practices.
• Strong facilitation skills for in-person sessions (20+ participants) and virtual sessions (2-3 years) using Microsoft Teams and engagement tools.
• Experience creating asynchronous content (videos, SCORM modules), using LMS platforms (2-4 years), and eLearning tools (Adobe Captivate preferred).
• Skilled in business needs analysis, learning analytics, and instructional effectiveness evaluation.
• Familiarity with one or more Evaluation Models, Adult Learning Methodologies with differentiated instructional multimodal learning, or Universal Design for Learning (UDL)
• Strong facilitation, communication, organizational, interpersonal, and stakeholder engagement skills.

Key Competencies

• Instructional delivery and facilitation
• Curriculum design and strategy
• Microsoft 365 technical expertise
• Learning evaluation and analytics
• Problem-solving, adaptability, and attention to detail
• Customer service and stakeholder engagement

• Work in a collaborative environment focused on learning and development.
• Apply instructional design best practices (UDL, differentiated instruction, multimodal learning) to real-world business challenges.
• Contribute to measurable business impact through data-driven training evaluation.