NOC Communications Specialist

Communication Inbound Calls Cyber Security Detail Oriented Customer Service Computer Science Technical Support Help Desk Support Business Valuation Incident Management Information Technology Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Management Information Systems Information Technology Operations, Are you a recent college graduate or an early-career IT professional looking to launch your career in technology? We are seeking a motivated NOC Communications Specialist to join a 24/7 Network Operations Center environment supporting enterprise-level technology services.

Schedule:

• Wednesday - Sunday
• 12:00 AM - 7:30 AM
• 100% On-Site in Harrisburg, PA

What You’ll Do:

• Monitor network alerts and system status.
• Answer inbound calls and support users experiencing technical issues.
• Create and manage incident tickets using ticketing systems.
• Troubleshoot and document issues, escalating as needed.
• Communicate network outages and service updates.
• Work closely with engineers, vendors, and IT teams to restore service., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs NOC Communications Specialist (3rd Shift: 12pm-7:30am) TEKsystems Harrisburg, PA*On-Site Operations Communication Inbound Calls Cyber Security Detail Oriented Customer Service Computer Science Technical Support Help Desk Support Business Valuation Incident Management Information Technology Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Management Information Systems Information Technology Operations +0

• Emerging IT professional with a degree in Information Technology, Computer Science, MIS, Cybersecurity, or a related field OR 1-3 years of IT, Help Desk, Technical Support, Customer Service, or Call Center experience.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational abilities.
• Interest in networking, IT operations, and troubleshooting.
• Ability to work independently in a fast-paced environment.
• Eagerness to learn and grow within a technology organization.

This is an excellent opportunity for someone looking to gain hands-on experience in network operations, incident management, technical support, and enterprise IT while building a long-term career in technology. Job Type & Location

This is a Contract position based out of Harrisburg, PA. Pay and Benefits

The pay range for this position is $15.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.