Information Technology Generalist Administrator 1

The Infrastructure and Economic Development (IED) Delivery Center invites you to step into the role of Information Technology Generalist Administrator 1 in the Enterprise Technology Services Office to help shape the technology that keeps our operations moving. This position gives you a chance to guide vital IT work across the district while supporting teams that rely on dependable systems every day. Your leadership will make a real difference as you help staff stay connected and productive. Apply now to become a key leader in managing technology that supports essential public services!, Within this role, you will be leading districtwide information technology (IT) efforts and ensuring staff have the tools and support they need to carry out their work. This position guides planning, coordination, and problem solving across a variety of IT functions. As an Information Technology Generalist Administrator 1, you will perform the following duties:

• IT Coordination: Serve as the main link between district offices and technology teams to guide and support daily IT operations
• Staff Leadership: Oversee IT staff performance, schedules, and development to maintain strong service across all areas
• System Oversight: Manage hardware, software, and network activities to keep district systems secure and functioning
• Process Improvement: Identify opportunities to enhance workflows, automate tasks, and strengthen technology use throughout the district
• Technical Support: Respond to major incidents and troubleshoot system issues to maintain continuity of operations

Interested in learning more? Additional details regarding this position can be found in the position description., + Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the probationary period. You will be required to report in-office 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Dunmore. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices., + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information., + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.

• You must provide complete and accurate information or: o your score may be lower than deserved. o you may be disqualified.

• You may only apply/test once for this posting.
• Your results will be provided via email.

• One year as an Information Technology Generalist 2, Applications Developer 2, Database Analyst, Information Security Specialist 1, or Network Specialist 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Five years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
• Three years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate’s degree in any information technology field; or
• One year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor’s degree in any information technology field; or
• An equivalent combination of experience and training.

Other Requirements:

• This particular position also requires possession of a valid driver’s license which is not under suspension.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.