Senior Management Systems Analyst

The Seattle Fire Department is seeking a regular, full-time Senior Management Systems Analyst to provide systems analysis and management for the Training Division. This position will serve as the primary point of contact for the Department’s learning management systems, help design and administer training curriculum, track and analyze training data, and serve as the project manager for any future system or project implementations.This is an on-site position at the Seattle Fire Department’s Joint Training Facility in West Seattle.

EXAMPLE OF DUTIES LMS Management, Data, and ReportingServe as the administrator for Target Solutions and Cornerstone LMS platforms. Provide member support, troubleshoot issues, and maintain curricula, transcripts, and training assignments. Lead the implementation, upgrade, or enhancement of learning management systems and related projects.Build tracking and reporting systems to analyze training data; generate reports and visual dashboards for leadership.Design and manage training workflows, evaluations, and recordkeeping using Office 365, Power Automate, Power Apps, Adobe Sign, and related tools; develop additional applications and automations as needed.Instructional Design and Adult LearningAssist with identifying performance and knowledge gaps and work with uniformed staff to remediate issues.Integrate approved AI tools and emerging learning technologies to improve program quality and efficiency.Recruit Training and Onboarding SupportCollaborate with the Recruit Training unit to assess, refine, and continuously improve the recruit curriculum, ensuring strong assessment calibration and improved pass rates.Lead technology onboarding for new recruits and provide technical support as needed.Help implement retention strategies and create a system for measuring their impact.Other DutiesPerform additional duties as assigned.

Do you have experience in User training (technical support)?

Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance
• Disability insurance, The full salary range for this position is $56.23 - $65.54 per hour. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City’s website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members. The Seattle Fire Department is looking to create a diverse team of hardworking, committed individuals with a passion for public service and who are deeply aligned with our City’s values of Race and Social Justice. The City of Seattle is an Equal Opportunity Employer. Applicants are considered for positions without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, gender identity, political ideology or any other basis prohibited by federal, state and local laws.