Senior IT Server Analyst

We are seeking a highly skilled Server Analyst with strong experience in server administration, backup management, and virtualization. The ideal candidate will be responsible for maintaining and optimizing our server infrastructure, ensuring system security, and supporting various IT services across the organization., * Server & Storage Management

o Install, configure, and maintain servers, and storage.

• Virtualization

o Maintain virtual environments for servers and workstations.

• Security Administration

o Administer server and PC security, including user / group / file / folder management.

o Password management.

• Surveillance Systems

o Configure and maintain camera servers, and related software.

• Help Desk Management

o Help maintain and tickets for ticketing system, including agent/user setup, permissions, custom forms, FAQs, and knowledge base documentation.

• Reporting

o Generate and present monthly IT reports to the Director of IT and corporate staff.

• Backup & Disaster Recovery

o Orchestrate company backups and file retention including restore testing quarterly.

Bachelor’s degree and/or 6+ years of IT experience

-Proven experience in server administration, backup solutions, and virtualization technologies.

• Strong knowledge of on-premise server hardware, virtualization, and on premise SAN storage systems.
• Familiarity with network security, telecommunication systems, and help desk platforms.
• Ability to manage multiple IT services and provide technical support across departments.

• Excellent problem-solving skills and attention to detail. * Experience with Microsoft environments.

• Strong documentation and reporting capabilities.

• Ability to work independently and collaboratively in a fast-paced environment.

• Good at multitasking.