Information Technology Spec 1 - Technology Training Specialist

The Technology Training Specialist at Dakota County Technical College is responsible for independently assessing, defining, planning, developing, coordinating, and implementing technology hardware and software training activities and materials for faculty, staff, and students in various media and venues. This includes computer training in software applications, MinnState applications, and other technologies that college employees use. This position is responsible for assessing user needs, researching, recommending software and other technologies, and implementing training for computer software applications and other technologies. Additionally, this position produces regular, ongoing technology communications for students and employees.

• Broad range of knowledge of technology hardware and software sufficient to create training materials and provide training sessions.
• Ability to write documents and deliver information verbally clearly, coherently, and non-technically, using proper grammar, spelling, and syntax.
• Two-year college degree in an information technology-related program or Three years of progressively advancing technology training and support experience.

Preferred Qualification

• Higher education professional experience.
• Knowledge of Office 365 and other Microsoft productivity products.
• The applicant should demonstrate a knowledge of and interest in diverse cultures and populations.
• Experience with ““administrator”” level support of computer technology
• Experience in computer hardware part repair/replacement: Keyboards - LCD screens - hard drive and RAM
• Experience with the administration of MinnState ““StarID”” processes
• Experience with the administration of ““MFA”” (multi-factor authentication) tools, such as Microsoft Authenticator

Work Shift (Hours / Days of work)

Monday - Friday; 8:00 am - 4:30 pm

Dakota County Technical College is focused on outstanding education for employment that emphasizes hands-on learning, serving students with a wide variety of diploma and degree programs. Many graduates enter the workforce right away, while others continue their education by transferring to four-year colleges or universities. DCTC is also a leader in noncredit and customized training, working with businesses to improve the skills of their employees. DCTC serves the local community by enhancing economic prosperity for students, their families, and regional businesses.

Dakota County Technical College is aligned with Inver Hills Community College. Located nine miles apart, Inver Hills offers a broad range of liberal arts and professional programs that complement programs at DCTC. Both Dakota County Technical College and Inver Hills Community College are recognized as a Beyond the Yellow Ribbon employers offering support for veteran and military employees and students.

Inver Hills Community College is an accredited 2-year college in the Southeast suburbs of the Twin Cities, Minneapolis & St. Paul, Minnesota. We offer nearly 40 programs and hundreds of classes for students of all ages and backgrounds. At Inver Hills, we are dedicated to advancing the power and promise of education. This vision guides our daily work and captures the spirit of our campus. Through career exploration and professional preparation, our graduates leave Inver Hills fully prepared to launch their careers or pursue further education at a four-year institution.

In accordance with the Clery Act, prospective employees may review the Annual Security and Fire Safety Reports for Inver Hills Community College and Dakota County Technical College at https://www.inverhills.edu/about/departments/security/security-reports/ and https://www.dctc.edu/support-services/campus-security/security-reports-clery-act /.