Network Hands and Feet Support Technician

The Network Engineer (Dispatch) role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This on-site role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.

Let me know if you are interested.

Scope of Work (Dispatch Activities)

• Network device installation, replacement, and troubleshooting
• Rack & stack of network equipment (switches, routers, firewalls, APs)
• Cable patching, labeling, and basic cable management
• Hands & feet support for remote network teams
• Site readiness checks and basic validation
• Follow client SOPs and safety guidelines

Mandatory Requirement - Tools

Candidates must carry their own tools, including but not limited to:

• Laptop with Ethernet port/adapter
• Console cable
• Network cable tester
• Crimping tools
• Screwdriver set
• Labeling tools

• Proven experience as a Network Engineer / Field Network Technician
• Strong understanding of LAN/WAN, switches, routers, and basic firewall concepts
• Ability to respond to dispatch requests during standard business hours
• Reliable transportation to reach client sites
• Professional communication and reporting skills

Role Type

• Contractor
• No benefits provided
• Initial contract: 1 year
• Extension based on performance and client requirements
• Dispatch-based / On-demand work
• No guaranteed hours