Cisco Certified Network Associate

Firewall Timelines Operations Leadership Innovation Communication Cisco Routers Windows Servers Virtual Reality Customer Service Business Process Active Directory Network Switches Technical Support IT Infrastructure Windows PowerShell Business Valuation Process Improvement Network Engineering Software Development Microsoft Windows 10 Technical Assistance Demonstration Skills Programming Languages Information Technology Full Stack Development Artificial Intelligence Professional Networking Business Transformation Troubleshooting (Problem Solving) Cisco Certified Network Associate Additive Manufacturing (3D Printing), As an Information Technology (IT) Analyst, you will have the opportunity to work both independently and with a cooperative team on complex projects that may span multiple infrastructure components or applications. You will develop your professional network and leadership skills, assisting in the creation and support of IT Solutions that enable success. Further, you will contribute real value by developing, integrating, and/or supporting in house and purchased applications or infrastructure solutions in order to solve business problems.

Job Duties/Responsibilities may include, but are not limited to:

• Working directly on application / technical problem identification and resolution, including off-shift and weekend support functions

• Participating in integrated testing and user acceptance of application or infrastructure components

• Working with vendors on the integration of purchased application(s) and/or infrastructure

• Designing and implementing processes, or process improvements, to aid in development and support

• Local IT support person - Liaison between the site and Global IT Services

Primary On-Site IT Support: Serve as the dedicated technical resource for the client’s facility, providing hands-on support for hardware, software, and network-related issues. Act as the first point of contact for troubleshooting and resolving technical problems, ensuring minimal disruption to daily operations.

Office Relocation Support: Play a key role in the upcoming office move, including:

Planning and executing the setup of new workstations, conference rooms, and shared spaces.

Coordinating and installing basic cabling for network and power connections.

Ensuring seamless connectivity and functionality of IT infrastructure in the new environment.

Collaborating with vendors and internal teams to manage timelines and logistics.

Support for Virtual Reality Innovation Environment: Provide technical assistance to the team managing the VR innovation space, including:

Maintaining and troubleshooting VR hardware and software systems.

Assisting with updates, installations, and configuration of immersive technology platforms.

Supporting demonstrations, testing, and development activities within the VR environment.

Ensuring the environment remains operational and optimized for performance and user experience.

Collaboration & Communication: Work closely with internal stakeholders, external vendors, and cross-functional teams to ensure IT needs are met efficiently. Provide clear documentation and regular updates on progress, issues, and resolutions.

Proactive Maintenance & Monitoring: Conduct routine checks and preventive maintenance to identify potential issues before they impact operations. Monitor system performance and implement improvements as needed., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs IT Support Technician TEKsystems Rapid City, SD*On-Site Planning Firewall Timelines Operations Leadership Innovation Communication Cisco Routers Windows Servers Virtual Reality Customer Service Business Process Active Directory Network Switches Technical Support IT Infrastructure Windows PowerShell Business Valuation Process Improvement Network Engineering Software Development Microsoft Windows 10 Technical Assistance Demonstration Skills Programming Languages Information Technology Full Stack Development Artificial Intelligence Professional Networking Business Transformation Troubleshooting (Problem Solving) Cisco Certified Network Associate Additive Manufacturing (3D Printing) +0

Desktop, Windows, Network engineering, Windows 10, Support, Firewall, Troubleshooting, Vmware, System administrator, Active directory, Router, Windows server, Cisco routers, Customer service, Hardware, Technical support, Ccna, Cisco switches, Powershell, 3d printer, virtual reality software, * Computer-related or Engineering-related four year College or University Degree (or equivalent)

• two years of progressively responsible IT job-related experiences

• Knowledge of the latest technology in programming languages, computing hardware & software and current development processes and tools

• Understanding of basic Network and Server support.

Desired Qualifications:

• IT experience related to programming, integration or infrastructure

• Knowledge and experience with one or more of the following business processes:

1. Engineering

2. Software Development Life Cycle

3. PC Support and security

This is a Contract position based out of Rapid City, SD. Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.