Technical Analyst (US-Based)

Support configuration, build, validation, release, and operational activities for the Agilent OpenLab CDS 2.x platform. Responsible for deployment resources, Agilent Instrument Controllers (AICs), troubleshooting, and post-release support., * Support OL CDS platform architecture design.

• Request and configure AWS cloud resources.
• Manage daily activities of OL CDS deployment resources.
• Provide point-of-contact and technical support for:
• Agilent Instrument Controllers (AICs)
• PCS image build and use
• AIC/PCS deployment troubleshooting
• Instrument connection troubleshooting
• Coordinate with Merck project teams to support AIC migration activities.
• Author and execute test scripts and maintain SDLC documentation.
• Participate in project meetings and collaborate with core and extended teams.

• Microsoft and AWS infrastructure/services experience.
• 5+ years supporting Agilent OpenLab CDS 2.x platforms.
• Strong understanding of Chromatography Data Systems (CDS) supporting pharmaceutical R&D environments.
• Experience leading or supervising small teams.
• Experience in regulated environments.
• Experience developing IQ/OQ test cases and supporting UAT.
• Strong communication and stakeholder management skills.
• Ability to travel to Rahway and West Point for onsite work.

Preferred Skills

• IQ/OQ documentation and training material development.
• Experience with:
• Confluence
• Jira
• Xray/Vera