Head of AI Operations & Governance

This senior leadership role will be responsible for the operational management, governance, security, and lifecycle administration of enterprise AI platforms and tools. The ideal candidate brings deep experience operating production AI or SaaS environments, establishing governance frameworks, and ensuring AI technologies remain secure, compliant, reliable, and cost-effective as they scale across the business., * Lead the operational strategy and governance for enterprise AI platforms, ensuring secure, reliable, and scalable production environments.

• Oversee the lifecycle management of AI applications and platforms, including monitoring, maintenance, upgrades, and continuous improvement.
• Manage software licensing, platform utilization, and cost optimization while partnering with finance and procurement teams.
• Develop and maintain AI governance frameworks, including policies, standards, approval processes, and compliance requirements.
• Monitor production health, usage trends, and performance metrics to identify optimization opportunities and guide future enhancements.
• Coordinate incident response, issue resolution, and support activities across internal teams and external technology partners.
• Partner with Security, IT, Legal, and business stakeholders to ensure AI platforms comply with organizational security and regulatory requirements.
• Oversee AI platform integrations, APIs, connectors, authentication methods, and secure credential management.
• Establish operational procedures, service level expectations, monitoring practices, and support documentation for enterprise AI platforms.
• Develop audit, logging, and reporting capabilities to improve transparency, traceability, and governance of AI-enabled workflows.
• Collaborate with AI engineering and business teams to ensure new solutions meet operational readiness and governance standards before production deployment.
• Provide executive leadership with regular reporting on platform reliability, adoption, security posture, governance, and operational performance.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (advanced degree preferred).
• 8+ years of experience in platform operations, DevOps, AI/ML operations, enterprise SaaS administration, or related technical leadership roles.
• Experience supporting production AI platforms, cloud services, or enterprise software environments.
• Strong understanding of AI governance, security, compliance, risk management, and operational best practices.
• Experience managing SaaS licensing, software utilization, vendor relationships, and technology cost optimization.
• Hands-on knowledge of monitoring, observability, incident management, and operational support processes.
• Familiarity with AI technologies, large language models (LLMs), prompt engineering concepts, and AI model lifecycle management.
• Experience working with APIs, enterprise integrations, workflow automation, and cloud-based platforms.
• Excellent communication and stakeholder management skills with the ability to bridge technical and business teams.
• Experience building operational processes and governance standards within growing or evolving technology organizations is highly preferred.
• Experience in aerospace, defense, manufacturing, or another regulated industry is a plus.

Estimated Min Rate: $84.00 Estimated Max Rate: $120.00

What’s In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Yoh has an exciting opportunity for a Head of AI Operations & Governance to join a leading advanced technology organization supporting enterprise AI initiatives.