Telecom Specialist

Adecco is currently assisting a local Customer in their search for an Telecom Specialist in Tulsa, OK. This is a great opportunity to further your existing skills as an Telecom Specialist, while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!, * Identify, evaluate, and prioritize user problems and complaints; create and assign problem tickets using Hilti’s ticketing system (Service-Now) by gathering information on user requirements to facilitate service, installation and equipment orders.

• Perform necessary administrative work, update user profiles, databases and documentation
• Process and fulfill service tickets for new phone requests, transfers, upgrades, and replacements.
• Coordinate with vendors and internal teams to ensure timely delivery and activation of devices
• Maintain accurate inventory records for all telecom equipment.
• Make payments with purchasing card and manage team purchasing card expense report
• Test new user-based hardware/software required to support telecom environment
• Execute audits on telecom, network, and mobile services provided throughout the United States

• Mobility management experience preferred
• Technical understanding: Knowledge of basic telecommunication technologies such as 4G LTE, 5G, POTS, SIP, WAN and T1
• Ability to plan, organize, and prioritize tasks and activities, required
• Professional interpersonal verbal and written communication skills, required
• Excellent problem-solving and decision-making skills
• Skilled with MS Office Suite; Strong Excel (Analysis) and PowerPoint knowledge, preferred
• Ability to work independently and with minimal direction, with a proactive approach to internal customers and suppliers

Pay Details: $34.48 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Access to Adecco’s Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses