Technical Support Specialist

• Provide support to deal with and respond to end user technical problems and follow through to resolution.
• Responsible for hardware support, software support, assisting with deployment/imaging and user configurations, onboarding/offboarding users, equipment moves and installations, mobile device support, as well as setting up audio/video meetings in conference rooms.
• Participate in internal projects as assigned.

• Excellent oral and written communication, organizational, time management and interpersonal skills a must.
• Must be able to work as part of a team, as well as independently.
• Minimum of 3 years’ experience with Windows 11/Office 365.
• Familiarity or experience with legal applications, document management, financial applications, review platforms, or equivalent systems would be an asset.
• Analytical and problem-solving skills necessary to troubleshoot and provide end user support.
• Information technology degree or related certification(s) preferred, but not essential.

Pay: $22.00 - $26.00 per hour

Experience:

• Windows: 3 years (Required)

Work Location: Hybrid remote in Uniondale, NY 11556

$22 - $26 an hour - Temp-to-hire