ServiceNow Software Engineer IV - Unauthorized Change Detection (UCD)

We are seeking an experienced ServiceNow Software Engineer IV to lead the evolution of the enterprise Unauthorized Change Detection (UCD) capability within a large enterprise IT Service Management environment. This role combines hands-on ServiceNow development with strategic ownership of the UCD program, partnering with engineering, security, infrastructure, and business stakeholders to enhance change detection, automate workflows, and strengthen governance., * Develop production-ready ServiceNow solutions for Unauthorized Change Detection.

• Design and enhance Business Rules, Script Includes, Flow Designer, and IntegrationHub solutions.
• Define and improve the enterprise UCD strategy.
• Gather business and technical requirements and translate them into scalable ServiceNow solutions.
• Integrate Tripwire Enterprise and other detection tools with ServiceNow.
• Automate reconciliation between unauthorized change alerts and approved change records.
• Design dashboards, operational metrics, and executive reports.
• Partner with Engineering, Security, Infrastructure, and Change Management teams.
• Drive process automation and continuous operational improvements.

This is a highly technical role requiring production-level ServiceNow development experience along with the ability to drive long-term process improvements and operational maturity., * Strong hands-on ServiceNow Development experience

• ServiceNow Change Management
• Business Rules
• Script Includes
• Flow Designer
• IntegrationHub
• Unauthorized Change Detection (UCD)
• Tripwire Enterprise
• ITSM & CMDB
• Requirements Gathering
• Process Improvement
• Stakeholder Management

Preferred Skills

• File Integrity Monitoring (FIM)
• Splunk
• QRadar
• Microsoft Sentinel
• Elastic SIEM
• Chronicle
• Event Management
• Discovery
• Governance & Compliance

Compliance Experience

Experience working in environments supporting:

• SOX
• PCI DSS
• NIST 800-53
• CIS Controls
• ISO 27001

Preferred Candidate Profile

• Strong ServiceNow development and coding experience.
• Experience implementing and managing Unauthorized Change Detection solutions.
• Ability to work with cross-functional technical and business teams.
• Excellent analytical, communication, and problem-solving skills.
• Experience driving automation, governance, and operational excellence within enterprise IT environments.