DATA CO-ORDINATOR

• Monitor carers’ daily logs, notes, medication records, and visit reports on the care management app to ensure accuracy and completeness.
• Identify errors, inconsistencies, missed tasks, or non-compliance issues within carers’ documentation and escalate concerns appropriately.
• Ensure carers are following CQC regulations, company policies, safeguarding procedures, and care standards at all times.
• Carry out regular audits of electronic care records, MAR charts, incident reports, and compliance documentation.
• Support management teams by preparing compliance reports, tracking trends, and highlighting areas requiring improvement or further training.
• Maintain accurate staff and service user records while ensuring confidentiality and GDPR compliance.
• Liaise with carers, coordinators, and senior staff to correct documentation issues and improve recording practices.
• Monitor call monitoring systems and electronic care planning systems to ensure carers complete tasks correctly and on time.
• Assist in investigations relating to complaints, incidents, missed calls, or safeguarding concerns by reviewing app data and care records.
• Provide guidance and support to carers on proper use of the care app and accurate documentation standards.
• Help maintain training and compliance trackers, ensuring mandatory training and documentation remain up to date.
• Contribute to continuous improvement initiatives to enhance service quality, compliance, and operational efficiency.

Do you have experience in Organizational skills?, We are seeking a highly organised and detail-oriented Data Co-ordinator to join our care team. The successful candidate will play a key role in monitoring carers’ documentation and activity on the care management app, ensuring accurate record-keeping, identifying errors or omissions, and supporting compliance with CQC standards and company policies. This role is ideal for someone with strong analytical skills, a good understanding of the care sector, and a passion for maintaining high-quality care standards., * Previous experience within the health and social care sector is preferred.

• Good understanding of CQC standards, safeguarding, GDPR, and care compliance requirements.
• Experience using care management systems or electronic care planning apps.
• Strong attention to detail with the ability to identify errors and inconsistencies quickly.
• Excellent organisational and administrative skills.
• Good written and verbal communication skills.
• Ability to handle sensitive and confidential information professionally.
• Competent in Microsoft Office, particularly Excel, Word, and Outlook.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks effectively.
• Experience in auditing, compliance monitoring, or data coordination is desirable.
• A Level 2 or Level 3 qualification in Health and Social Care or Business Administration is advantageous but not essential with relevant experience.

This role is ideal for a proactive individual who is passionate about maintaining high standards of care, ensuring compliance, and supporting carers to deliver safe and effective person-centred care.

Pulled from the full job description

• Free parking
• Company pension
• Casual dress
• On-site parking