Senior Manager, Software Engineering

We are seeking a Senior Manager, Engineering to lead and scale our AI Search engineering team as we build next generation intelligent search capabilities that transform how legal professionals find and surface critical content. Your team owns the embedding models and indexing pipelines that power semantic search, and partners closely with product and vertical teams across NetDocuments to evolve those capabilities for different use cases and industries.

This is a broad AI search mandate. Your team will not work on a single product in isolation but will serve as the core platform layer enabling semantic experiences across the NetDocuments ecosystem. You will drive the engineering vision, mentor engineering leaders, and create an environment where innovation and operational rigor go hand in hand.

This position reports to the Director of Engineering, AI and will partner closely with peers across Product, Architecture, and Data Science to ensure cohesive delivery of enterprise grade AI powered search capabilities.

Drive Strategy & Execution

• Shape and execute the long term engineering strategy for the AI Search platform, with a focus on embedding model quality, indexing pipeline reliability, and semantic relevance across verticals.

• Collaborate with Product, Architecture, and vertical engineering teams to translate customer needs into scalable, production ready search capabilities.

• Build and maintain a robust roadmap that balances platform investments in model improvements and indexing infrastructure with cross team partnership commitments.

• Oversee delivery execution across multiple teams to ensure high quality, on time releases. Lead & Develop High Performing Teams

• Manage and mentor Engineers and Technical staff, fostering a culture of trust, collaboration, and continuous improvement.

• Guide hiring, performance management, and career development to build diverse, high impact teams.

• Create an environment that attracts top engineering talent and empowers them to deliver their best work.

Cross Functional Collaboration & Stakeholder Management

• Partner with vertical product and engineering teams to understand domain specific search requirements and adapt semantic capabilities accordingly.

• Serve as the technical point of contact for AI Search capabilities, helping stakeholders understand tradeoffs in relevance, latency, and model selection.

• Present technical strategies, roadmaps, and progress to senior leadership in clear, business focused terms.

• Drive engagement and communication across distributed teams and business units.

Technical Leadership & Oversight

• Maintain strong working knowledge of embedding models, vector indexing, and semantic retrieval while focusing on guiding teams rather than day to day coding.

• Champion best practices for model lifecycle management, indexing pipeline design, relevance evaluation, and scalable architecture.

• Ensure AI Search solutions are designed securely and meet compliance, performance, privacy, and data residency standards.

• Promote responsible experimentation with emerging AI and retrieval technologies, balancing innovation with production stability. Culture & Innovation

• Foster a growth mindset, continuous learning, and experimentation within the engineering organization.

• Cultivate a collaborative engineering culture that values quality, innovation, and transparency.

• Encourage contributions to open source projects and knowledge sharing across the company.

Do you have experience in Technology management?, * Bachelor’s degree in Computer Science, Engineering, or related field (advanced degree preferred).

• 7+ years of software engineering experience, including 3+ years in engineering management roles.

• Demonstrated success managing multiple teams or a group of 7+ engineers and leaders.
• Proven ability to define and execute a technical vision in alignment with business strategy.
• Strong experience leading distributed, cloud based product development (Azure or AWS).

• Familiarity with machine learning model deployment and lifecycle management, particularly embedding or NLP models.

• Experience building or owning data pipelines at scale including indexing, transformation, or ETL workflows.

• Deep understanding of modern engineering practices including CI/CD, microservices, and scalable architectures.

• Excellent stakeholder management and executive communication skills, with experience navigating cross team dependencies.

• Ability to synthesize complex technical information and present it effectively to leadership and cross functional audience

What Will Make You Stand Out

• Hands on experience with semantic search or dense vector retrieval including embedding model selection, or hybrid search

• Experience with Elasticsearch or OpenSearch

• Familiarity with retrieval augmented generation (RAG) pipelines and how search quality feeds downstream LLM applications.

• Background in information retrieval, natural language processing

• Experience adapting a shared platform capability across multiple product verticals or customer segments.

• A history of building high performing, engaged teams that deliver impactful software.

Pulled from the full job description

• 401(k) 4% Match
• Health insurance
• 401(k) matching
• Paid time off
• Health savings account
• Paid holidays, * The People!
• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for life activities & wellness
• Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $190,000 - $215,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

• Five-time winner (2025, 2024, 2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
• Four-time winner (2025, 2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
• Three-time winner (2025, 2023, 2022) Top Workplace Employee Appreciation and Employee Well-Being
• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
• Two-time winner (2024, 2023) National Top Workplaces
• Two-time winner (2024, 2023) Top Workplace Innovation
• 2025 Remote Work
• 2024 Technology Industry

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!