Site Reliability Engineer III

• Perform full-stack triaging of alerts to identify the root cause of application performance and stability issues.
• Work with product owners and other stakeholders to define and track service level objectives (SLOs).
• Design and develop dashboards and reports to communicate key performance metrics.
• Identify opportunities to improve alerting posture and update alerts accordingly.
• Collaborate with the engineering team to understand application architecture and perform single-point-of-failure analysis.
• Create and derive NFR/Workload models to ensure performance and resiliency are considered early in the software development lifecycle.
• Execute performance and chaos tests, analyzing results with APM tools to identify stability issues.
• Document findings, analysis, and results, presenting them to stakeholders.
• Perform analytics on past incidents to understand root causes and implement automation to reduce recurrence.
• Demonstrate proficiency with DevOps tools such as JIRA, BMC Remedy, and ServiceNow.

Experience: 8 to 10 years of information technology experience, with over 6 years on a DevOps, SRE, or performance engineering team.

Technical Skills:

• Experience triaging production issues using APM tools (e.g., Dynatrace, AppDynamics, Prometheus, Grafana) and log aggregation tools (e.g., Splunk, ELK).
• Strong experience in Java and front-end development (React JS, Angular).
• Proficiency with Apache/Tomcat middleware and Java/RESTful services frameworks.
• Backend database experience with Oracle, SQL Server, or Hadoop.
• Strong scripting skills in Python, UNIX, or Perl/Shell.
• Experience with CI/CD tools such as Bitbucket, JFrog Artifactory, Jenkins, Terraform, and Ansible.
• Knowledge of SRE concepts like SLIs/SLOs and error budgets.
• Experience with the Agile/Scrum methodology.

Education: A college degree or equivalent work experience is required.

Preferred Qualifications

• Proficiency in system, network, security, and database operations.
• Experience with tools such as Tanium or BMC TrueSight Orchestration.
• Experience with command-line interfaces (CLI), third-party APIs, and integration.
• Server administration experience with Red Hat Enterprise Linux and Windows Server.
• Understanding of developing fault-tolerant solutions and knowledge of horizontal scaling and high availability.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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