SAP S/4HANA Order-to-Cash (OTC/C2C) Solution Architect
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Role details
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Job description
This role requires strong hands-on expertise in Order-to-Cash (OTC), pricing, and distribution, including ATP/aATP design and integration across Sales, Production Planning (PP), and Warehouse Management (WM/EWM). The role also acts as the overall Solution Architect, ensuring consistent, scalable, and high-performance end-to-end solutions across SAP and non-SAP systems, with strong ownership of master data design and governance., * Lead end-to-end OTC/C2C architecture in SAP S/4HANA, including order capture, pricing, ATP/aATP, delivery execution, billing, invoicing, and FI integration
- Design and govern complex pricing and commercial models, including customer-specific pricing, contracts, rebates, discounts, and volume-based programs
- Architect ATP/aATP solutions aligned with manufacturing and distribution strategies (make-to-stock, make-to-order, hybrid), integrating: Sales & Distribution (SD), Production Planning (PP), Warehouse Management (WM/EWM)
- Define and govern C2C-relevant master data architecture, including:
- Business Partner (Customer Master) structures, roles, and relationships, Sales area data, partner determination, credit management, and billing relevance, Material Master views impacting sales, ATP, production, and warehouse execution
- Ensure master data design supports pricing, ATP, delivery, and billing processes without downstream workarounds
- Architect and oversee integrations between SAP S/4HANA and: Customer-facing applications (CRM, portals, eCommerce, CPQ), Warehouse and fulfillment systems (SAP WM/EWM, 3PLs), Finance, tax, and invoicing platforms
- Act as the overall Solution Architect, ensuring cross-functional alignment across SD, MM, PP, FI, WM/EWM, TM, and SAP BTP
- Lead solution governance, review designs, manage cross-stream dependencies, and guide delivery teams
Requirements
- 15+ years of SAP experience with deep S/4HANA OTC / SD expertise
- Strong hands-on experience with: Pricing configuration and enhancements, ATP/aATP design integrated with PP and WM/EWM, Business Partner (Customer) and Material Master design for OTC
- Proven experience supporting manufacturing-driven and distribution-heavy fulfillment models
- Experience integrating SAP with customer-facing applications and warehouse platforms
- Demonstrated experience acting as a Solution Architect or Lead Architect on complex SAP programs, * Experience with SAP analytics and data platforms and exposure to AI/ML enablement for customer insights, recommendations, or demand forecasting.
- Experience with advanced SAP EWM and complex warehouse orchestration
- Exposure to SAP TM and carrier/shipping integrations
- Experience with CPQ, eCommerce, or omnichannel order management
- Experience with SAP BTP Integration Suite, APIs, and event-driven architecture
- Experience supporting global rollouts and multi-region operations
- SAP certifications in S/4HANA SD, Supply Chain, or Solution Architecture
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