Salesforce
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Tech stack
Job description
Salesforce Legislation Natural Gas Communication Press Releases Customer Service SAP Applications Office Equipment Waste Management Biomedical Waste Customer Inquiries Renewable Natural Gas, Stericycle is now part of W M. To learn more about WM’s acquisition of Stericycle, CLICK HERE to read the press release., Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer’s needs. Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service., * Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
- Provides highest level of customer service to all customers in line with Customer 1st objectives
- Monitor, process, and escalate SFDC cases to supervisor
- Assist walk-in customers
- Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
- Reviews driver’s paperwork and files paperwork
- Review and updates routes, new customers based on daily communication, reroutes existing customers as required
- Ensures that routes are balanced daily
- Assists Trans Supervisor/Manager as needed/directed
- Update SAP data / notes
- Communicate performance standards and objectives
- Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings
- Always maintains a safe and compliant workplace
- In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries
- Perform other duties and responsibilities, as assigned, In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA-approved alternative. Related Jobs Cardiovascular Disease Specialist -Tallahassee, FL Merck & Co., Inc
Tallahassee, FL*On-Site
Sales Planning Marketing Management Innovation Cardiology Compassion Disabilities Primary Care Communication Team Oriented Biotechnology Sales Metrics Sales Training Sales Strategy Pharmaceuticals Time Management Sales Reporting Medical Devices Market Analysis Lead Generation Customer Service Sales Management Health Economics Telephone Skills Business Planning Product Knowledge Sales Forecasting Growth Mindedness Account Management Advanced Analytics Contingent Workforce Packaging And Labeling Valid Driver’s License Relationship Management Client Needs Assessment Sales Pipeline Management Integrated Delivery Systems Ethical Standards And Conduct Customer Relationship Management +0 Dispatcher/Router Combo (WMHS), SID Collection Waste Management
Tallahassee, FL*On-Site
Innovation Salesforce Legislation Natural Gas Communication Press Releases Customer Service SAP Applications Office Equipment Waste Management Biomedical Waste Customer Inquiries Renewable Natural Gas +0 Cardiovascular Disease Specialist -Tallahassee, FL Merck & Co., Inc
Tallahassee, FL*On-Site
Sales Planning Marketing Management Innovation Cardiology Compassion Disabilities Primary Care Communication Team Oriented Biotechnology Sales Metrics Sales Training Sales Strategy Pharmaceuticals Time Management Sales Reporting Medical Devices Market Analysis
Requirements
- High School Diploma or equivalent
- 2 years experience, preferably in Transportation, Logistics, Routing and Customer Service, Customer Service Sales Management Health Economics Telephone Skills Business Planning Product Knowledge Sales Forecasting Growth Mindedness Account Management Advanced Analytics Contingent Workforce Packaging And Labeling Valid Driver’s License Relationship Management Client Needs Assessment Sales Pipeline Management Integrated Delivery Systems Ethical Standards And Conduct Customer Relationship Management
Benefits & conditions
Pay rate: $21.00 per hour, weekly pay
The work schedule is Monday through Friday. The work hours 8:00 A.M. - 5:00 P.M.
What is the value of a WM job?
The value of a WM job is more than a paycheck. It’s a way to create opportunities for you
and your family.
We Are Stable: Our WM team is home every day, and our team members perform essential
and meaningful work.
We Are Committed to Growth: 100% tuition paid for benefits eligible employees and their
family, and established career progression.
We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted
stock options, dependent day care, and more!, At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
About the company
WM ( WM.com ) is North America’s leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas-to-electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks - the largest heavy-duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com .
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Talks and stories from around this role — technically off-topic, practically not.
Moments
Explore playlistsVideos
See allRelated articles
See all
Best Companies to Work For in Germany: Top 25 Companies in 2023
System change: restart as developer?
Highest Paying Tech Companies in Europe
Best Coding Boot Camps in Germany