SAP Business Analyst III - Order to Cash

The SAP Business Analyst III will participate in a cross-functional team environment as part of the DFA Shared Applications Team. This position will be responsible for becoming knowledgeable in implementing, maintaining, and enhancing SAP business applications. The primary focus of this position will be Order to Cash. Order to Cash includes Sales Order Processing, Delivery Processing, Shipment Processing, Billing, and associated processes.

The candidate will interact with key business users to configure and enhance SAP business applications as needed to meet business requirements. This includes supporting our project teams, providing input on system design, integration testing, user training, and post go-live support. The candidate will also provide day-to-day production support, including coordination with team members and external consultants. The candidate will follow approved DFA project management and governance standards.

Job Duties and Responsibilities:

• Ability to gather business requirements and transform them into SAP business application processes that can be implemented and supported
• Coordinate or active participation with Shared Applications team members or business users in the analysis, design, development, documentation, performance testing, and implementation of technical business solutions
• Work with the business to translate the business requirements into functional specifications.
• Ability to define, gather, and load the master data needed to support applications delivered.
• Follow DFA Development, Governance and Project Management standards.
• The requirements herein are intended to describe the general nature and level of work performed by employees, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

• Bachelor’s degree in the field of Information Technology, Information Systems, Computer Science, Business, or related equivalent experience.
• 4+ years’ experience of design and configuration in SAP Sales and Distribution (SD) and Logistics Execution (LE) with strong knowledge of pricing and integration points between Materials Management, Logistics and Finance.
• Experience working with SAP output and forms (printing or sending via EDI, email, fax) for sales orders deliveries, shipments and billing documents (i.e. Order Confirmation, BOL, Certificate of Analysis, Invoice)
• General knowledge of EDI, IDocs, Workflow and ability to troubleshoot and analyze issues
• Full life-cycle SAP SD implementation experience from system design to post go live support.
• Demonstrated project management skills.
• Experience in an SAP production support environment preferred.
• SAP ABAP coding experience or ability to read and understand custom ABAP code is a plus.
• Implementation and support Order To Cash related Fiori apps a plus

Knowledge, Skills and Abilities

• Able to demonstrate written and verbal communications skills with the ability to effectively communicate with business users, stakeholders, technical teams, and various levels of management.
• Able to listen and communicate in a clear and concise manner, along with the ability to recognize the audience and tailor communications accordingly.
• Able to work independently.
• Able to work on multiple projects simultaneously, including the ability to prioritize.
• Able to organize time and resources effectively to achieve goals (i.e., organizational skills).
• Able to demonstrate leadership qualities as a self-starter, set direction, and complete assignments.
• Able to interact effectively and cooperatively with employees at all levels
• Able to demonstrate strong customer service orientation
• Must be flexible with work schedules and available to work overtime on evenings and weekends, with or without advanced notice
• Strong work ethic with ability and willingness to “do what it takes’
• Able to work on call
• Must be able to read, write, and speak English.