Video Support Specialist- LOCAL CANDIDATES ONLY - London, OH
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Role details
Tech stack
Job description
Years of Relevant Experience: 2 years Key Skills: Process and schedule for videoconference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences. Utilize Microsoft O365 Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network Use professional written and oral communication Work successfully across multiple teams Provide analytical and troubleshooting support for video endpoints and fiber networks Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences Prefer experience with Polycom and Cisco infrastructure and endpoints Provide limited audio/video support for management off-site activities Maintain strict confidentiality for all videoconferencing activities Report operational and technical issues to managers. Skill Required / Desired Amount
Requirements
Experience with Polycom and Cisco infrastructure and endpoints Highly desired College degree Required 4 Years Utilize Microsoft Officer 365 Required Use professional written and oral communication
About the company
- London Overview: Connecting clients to markets - and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more…
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