Desktop Support Engineer

ETeam Inc
London, UK
10 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Shift work

Tech stack

VoIP Microsoft Outlook Virtual Private Networks (VPN) Network Troubleshooting Office Suite Skype for Business Wi-Fi Technology Cloud Platform System Office365 Information Technology

Job description

Direct message the job poster from eTeam

Possibility of remote work: No (Full work from client office)

Contract duration: 6 months initially, renewable

Location: London

Shift Pattern:

1) Monthly rotation shifts: 8:30 AM to 5:30 PM and 10:30 AM to 7:00 PM.

2) Candidates must be able to work occasional after-hours and weekends in the office, ideally once or twice every two months, to support Infrastructure teams with validation checks.

Job Details

Detailed Job Description:

  • Over 8 years of experience in Desktop Support
  • Expertise in O365, Teams, Outlook, OneDrive, and other Office applications
  • Support for O365 cloud environments
  • Perform installation, configuration, and deployment of operating systems and standard software for laptops and desktops
  • Audio/Video conference support (Crestron, VoIP, Skype for Business, Microsoft Teams, meeting room equipment)
  • VPN, printer support, Wi-Fi, and network troubleshooting
  • Desk-side support role for VVIP clients
  • Experience working with Asia-based offshore support teams
  • European client-facing experience preferred

Seniority Level

  • Mid-Senior level

Employment Type

  • Contract

Job Function

  • Information Technology

Industry

  • Information Services

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Requirements

2) Candidates must be able to work occasional after-hours and weekends in the office, ideally once or twice every two months, to support Infrastructure teams with validation checks., * Over 8 years of experience in Desktop Support

  • Expertise in O365, Teams, Outlook, OneDrive, and other Office applications
  • Support for O365 cloud environments
  • Perform installation, configuration, and deployment of operating systems and standard software for laptops and desktops
  • Audio/Video conference support (Crestron, VoIP, Skype for Business, Microsoft Teams, meeting room equipment)
  • VPN, printer support, Wi-Fi, and network troubleshooting
  • Desk-side support role for VVIP clients
  • Experience working with Asia-based offshore support teams
  • European client-facing experience preferred

Apply for this position

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Prepare application

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