Director - IT Backoffice Applications

Family Dollar Stores, Inc.
Chesapeake, VA, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$180,000.0 - $190,000.0
Working hours
Regular working hours
Job source

Tech stack

Information Systems Decision Support Systems Reliability of Systems Information Technology Workday

Job description

The Director of IT Back Office Applications is a fully onsite position responsible for leading the strategy, roadmap development, and execution of technology initiatives supporting core corporate functions including Finance, Human Resources, Legal, and Real Estate. This role plays a critical part in ensuring that technology capabilities enable business agility, operational efficiency, and scalability across a large, complex retail organization.

The ideal candidate combines strong technology leadership, program delivery expertise, and business partnership skills to drive impactful solutions in a fast-paced and highly dynamic environment. This leader will champion a culture that emphasizes simplicity, speed of execution, collaboration, accountability, and transparency.

Principal Duties & Responsibilities:

  • Develop and execute multi-year technology roadmaps for Back Office platforms supporting Finance, HR, Legal, and Real Estate functions.
  • Align IT strategy with enterprise priorities, ensuring initiatives deliver measurable business value and support long-term scalability.
  • Evaluate and implement modern technologies and platforms that simplify processes and improve operational efficiency.
  • Ensure initiatives are delivered on time, within scope, and within budget , while maintaining high standards for quality and security.
  • Serve as a strategic technology partner to senior leaders across Finance, HR, Legal, and Real Estate.
  • Foster strong relationships with functional leaders to ensure alignment between IT delivery and business priorities.
  • Translate business needs into technology solutions that enable productivity, automation, and data-driven decision making.
  • Ensure compliance with corporate governance, regulatory requirements, and security standards.
  • Build and lead a high-performing team of IT professionals and delivery partners.
  • Display and promote behaviors including accountability, simplicity, speed, empowerment and transparency.
  • Manage relationships with key technology vendors, system integrators, and consulting partners.
  • Key Success Metrics include:
  • Successful delivery of strategic roadmap initiatives.
  • Improved operational efficiency and system reliability in Back Office platforms.
  • High stakeholder satisfaction across Finance, HR, Legal, and Real Estate.
  • Effective cost management and ROI from technology investments.
  • Development of a high-performing, engaged IT team.

Requirements

Candidates must be authorized to work in the United States without the need for current or future visa sponsorship., * Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (Master’s preferred).

  • 10+ years of progressive IT experience, with 5+ years of managing large, cross functional teams or projects in a retail environment.
  • Strong understanding of retail systems (POS, ERP, CRM, inventory, supply chain).
  • Proven experience leading enterprise-scale transformation initiatives.
  • Ability to positively influence key stakeholders and senior level leadership.
  • Ability in developing, presenting and communicating technical concepts to varying audiences.
  • Possesses a high amount of sense of urgency as well as the ability to motivate a team towards achieving results in a dynamic environment
  • RMS, Workday and Lawson knowledge highly preferred

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