IT Network Engineer

Under general supervision, performs technical network, telephony and video surveillance administration work of considerable difficulty, and performs related duties as assigned.(Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

• Install, modify and maintain computer networks such as local area networks, wide area networks,Internet access,andotherdatacommunicationssystems.
• Performnetworktroubleshootingtoisolate,diagnose and repaircommonnetworkproblems.
• Maintain Firewall ACL rules and Remote Access.
• Upgradedatanetworkequipmenttolateststable software andfirmwarereleases.
• Configure and deployroutingandswitchingequipment.
• Configure, deploy, troubleshoot and update Session Border Controller.
• Troubleshoot VoIP routing and function using SIP message captures.
• Provision, deploy, maintain and troubleshoot VoIP phones.
• Researchandrecommendsoftwareandhardware purchasestotheSenior Network Engineer.
• Prepare reports regarding usage, network vulnerabilities and relatedtopics.
• Install and maintain surveillance equipment and software.
• Troubleshoot IP surveillance camera, server and network operation.
• Must be available to assist “on-call’ technicians as needed.

• Understanding of SIP communications and call flows.
• Knowledge of Software Defined Networking Concepts.
• Knowledgeof MerakiwirelessandVPNtechnologies.
• Knowledge of basic Analog Phone communications.
• KnowledgeofVoIPGateways/SBCs and Teams Direct Routing.
• Knowledge of current MS Windows Operating systems, MS Windows Server, HardwareVirtualization, ActiveDirectory, MS Azure andUnified Messaging.
• Skillinprofessionalcommunications bothverballyandinwriting.
• Skillinhandlingstressful situationswithharddeadlinesand/orconflictingpriorities.
• Skill in establishing and maintaining effective working relationships with employees,otheragenciesandthepublic.
• Experience withMicrosoftTeamsasanEnterprisePBX.
• Experience inCisco Enterpriserouters,switchesandfirewalldevices.
• Experienceplanning,organizingandfulfilling projects that include cooperation between multiple departments and vendors.
• Experience with Video Surveillance Platforms and System Design.

Bachelor’s Degree in Computer Science or closely related technical field; AND three years’ experience in network administration and computer systems; prior work experience in a government setting is preferred.