Scrum Master

We are looking for a hands-on Scrum Master / Agile Team Coach to support 3 teams and strengthen team dynamics, collaboration, and delivery effectiveness.

This role requires someone who brings a positive, steady, and confident presence to challenging situations. You should be comfortable coaching teams through conflict, resistance, and change while providing clear, direct, and respectful feedback.

The right candidate is pragmatic and emotionally intelligent, able to build trust quickly while maintaining a high bar for accountability and outcomes. You will be expected to actively improve how teams work together and ensure delivery continues to move forward.

You will actively leverage tools and AI to evolve how the role is performed-using them not only to streamline work, but to generate insights, challenge thinking, and enhance coaching, communication, and decision-making.

What Success Looks Like

• Teams collaborate effectively and demonstrate stronger ownership

• Impediments are surfaced early and addressed quickly

• Team dynamics improve, with more direct and healthy communication

• Delivery becomes more consistent and predictable

• Agile practices are applied pragmatically to improve outcomes

• Stakeholders are informed, engaged, and confident in progress

• Teams show increased maturity and self-management

• AI is used thoughtfully to improve insight, effectiveness, and overall team impact

Key Responsibilities

• Facilitate Agile ceremonies with a focus on outcomes, not just completion

• Coach teams toward greater ownership, accountability, and effectiveness

• Identify and remove impediments while reinforcing team ownership

• Address negative behaviors directly and constructively

• Partner with stakeholders to improve clarity, communication, and flow of work

• Encourage practical experimentation with Agile and engineering practices

• Use AI and modern tools to enhance team effectiveness, insight, and decision-making

• Improve team predictability, quality, and continuous improvement

• Ensure progress and value delivery are visible to stakeholders

• Contribute to a high-trust, collaborative, and accountable team environment, In-Office or Remote Mid level Mid level Financial Services Serve as Scrum/Flow Master to coach agile teams, facilitate ceremonies, remove impediments, track and report agile metrics, manage portfolio intake and capacity, maintain Jira portfolio visibility and health scorecards, coordinate dependencies, and support quarterly planning to ensure predictable delivery across multiple teams. Top Skills: AgileAnalyticsCloudDatabasesJIRAKanban Sparksoft Corporation, Lead and coach Scrum teams using Agile/SAFe practices; facilitate ceremonies, remove impediments, resolve conflicts, mentor other Scrum Masters, identify process improvements, manage dependencies, and report progress and risks to leadership while using tools like Jira, Confluence, and Mural., Serve as the dedicated Scrum Master for a federally scoped cloud engineering team, facilitating full Scrum ceremonies, driving sprint execution, managing Jira boards and reporting, coordinating documentation in SharePoint, tracking ServiceNow tickets, partnering with the Product Owner, and ensuring agile practices align with DevSecOps and federal security frameworks. Top Skills: AtlassianAWSAzureDevsecopsFedrampGoogle Cloud Platform (Gcp)JIRANist 800-53ServicenowSharepoint

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• 5+ years of experience as a Scrum Master, Agile Coach, or similar role

• Proven experience improving team dynamics, especially in low-accountability or high-friction environments

• Strong facilitation, communication, and conflict resolution skills

• Ability to coach teams and stakeholders on Agile principles and ways of working

• Experience supporting multiple teams or complex team environments

• Demonstrated ability and curiosity in using AI to enhance thinking, coaching, or team effectiveness

• Bachelor’s degree or equivalent experience

Preferred Qualifications

• Scrum certification

• Experience with scaled Agile frameworks

• Advanced Agile certifications (PSM II, ICP-ATF, ICP-ACC)

• Experience with engineering or data-focused teams

• Familiarity with Lean-Agile metrics (flow, predictability, team health)

• Spanish or Portuguese speaking ability

• Experience partnering with leaders and supporting organizational change

What We’re Looking For

• A leader who is positive, steady, and direct

• Someone who balances empathy with accountability

• A coach who drives growth through clear expectations and behavior change

• Comfortable operating in ambiguity and complex team environments

• Able to influence without authority and build trust quickly

• Takes a pragmatic, outcome-driven approach (not overly process-focused)

• Uses AI as a thought partner and capability multiplier, not just a tool

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together