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IT Help Desk Technician

Coosa Valley Medical Center
Sylacauga, AL, United States
12 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Job source
www.careerjet.com

Tech stack

Software Applications Desktop Computing Local Area Networks Information Technology

Job description

  • This position will be the first point of contact for users needing IT Assistance.
  • While providing the highest level of customer service, the IT Help Desk Tech will answer incoming calls, track information/progress, and resolve requests or escalate to the appropriate IT team member.
  • Provide ongoing support for PCs, printers, scanners and other peripheral devices.
  • Assist end users with questions, problems and simple application.
  • Competent to work on most phases of personal computing technologies and advises users and management upon request.
  • Conducts research and self-directed study on local Area Network technologies.

Requirements

  • Must have high school diploma or equivalent.
  • Associates or Bachelors’ degree in computer science or related field preferred.
  • Strong knowledge of PCs, technology, software applications; ability to gain and apply expertise, trouble shoot, analyze situations to determine next steps and ability to prioritize work.
  • Excellent written/oral communication and customer service skills required.
  • Previous IT Help Desk experience preferred.

Benefits & conditions

  • Competitive Compensation
  • Health & Dental Insurance Day One
  • Flexible Schedule Options
  • Flexible Pay; No More Waiting For Pay Day

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com

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