System Administrator, Level 2

As a System Administrator Level 2 at Independent Software, you will support the implementation, troubleshooting, and maintenance of mission-critical Information Technology (IT) systems supporting national defense and intelligence operations. You will help maintain the reliability, security, and performance of enterprise IT environments by supporting day-to-day operations across client/server systems, storage, network infrastructure, and operating systems. In this role, you will provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, troubleshoot hardware and software issues, monitor system health, and assist with system administration activities in Linux/UNIX and Windows environments. You will work closely with engineering teams, customers, and agency stakeholders to ensure secure, reliable, and efficient IT operations., * Provide Tier 1 and Tier 2 support for the implementation, troubleshooting, maintenance, and operation of enterprise IT systems.

• Monitor and support the day-to-day operation of client/server, storage, network, and enterprise infrastructure.
• Configure, administer, and maintain Linux/UNIX and Windows operating systems.
• Install, configure, troubleshoot, and maintain operating system software and system components.
• Troubleshoot hardware, software, and network-related issues and support problem resolution through completion.
• Monitor system performance and implement enhancements to improve reliability and operational efficiency.
• Support system maintenance activities, including software updates, patching, and configuration management.
• Develop and maintain scripts or automation tools to improve operational efficiency.
• Support virtualization, enterprise infrastructure, and related technologies as required.
• Maintain technical documentation, operational procedures, and system configurations.
• Communicate system status, issues, and resolutions to customers, management, and technical teams.

• Strong knowledge of Linux/UNIX and Windows system administration.
• Experience supporting enterprise IT infrastructure, including client/server, storage, and network environments.
• Experience troubleshooting hardware, software, operating system, and network issues.
• Experience with system monitoring, maintenance, and performance optimization.
• Familiarity with scripting or automation tools to support system administration.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.

Education and Experience:

• Bachelor’s degree in a technical discipline from an accredited college or university plus eight (8) years of systems administration experience
• In lieu of a degree, four (4) additional years of systems administration experience may be substituted

Certifications:

• DoD 8570 IAT Level I or higher (e.g., Security+ CE) is required

Clearance Requirement:

• Must possess an active TS SCI with appropriate Polygraph to be considered for this role

Why Choose Independent Software: At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive. When you join us, you will:

• Support critical national security missions that matter
• Be part of a close-knit, employee-first culture where your voice is heard
• Expand your skills through ongoing training, mentorship, and career development

• Enjoy competitive compensation, generous benefits, and work-life balance, + $114,000-164,000 per year Belay Technologies has been voted Baltimore Business Journal’s (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Mid-Level…

• 1 month ago