Mid-Level UX/UI Designer [83078]

• Design user-centered web applications with a focus on customer and agent experiences, including forms, claim processes, and support interfaces.
• Lead comprehensive UX processes such as research, ideation, wireframing, prototyping, and validation to create intuitive digital solutions.
• Collaborate effectively with product managers and engineering teams to deliver results within agile workflows.
• Participate early in projects to influence product direction and advocate for user-friendly design.
• Contribute to conversational and AI-driven experiences like chatbots and IVR systems, with enthusiasm for learning new technologies.

• Proven experience designing web-based digital products with a strong portfolio showcasing end-to-end design processes.
• Ability to work independently with minimal oversight and deliver high-quality results.
• Familiarity working within agile, cross-functional teams, whether in startup or enterprise environments.
• Mid-level UX discipline with solid UI fundamentals and generalist capabilities.
• Prior exposure to conversational design, AI, or chatbot systems is a plus, but not required.

Perks and Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.
• Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.