Platform Support Developer

As the Platform Support Developer within the Client Services department, you will work closely with a cross functional team to troubleshoot and solve escalated issues through technical solutions. In this role you will develop and maintain an in-depth understanding of the Simple Syllabus code base in order to effectively diagnose and troubleshoot technical issues. You will also regularly write custom SQL queries to audit data and address errors in an efficient manner. In this role you will also support existing customer integrations-writing API’s calls, manipulating import and export data, and setting up SSO connections.

When an issue requires you will act as a technical liaison between the Client Services team and the Engineering team to provide updates on the status of high priority issues. You will also be expected to write clear and accurate bug reports, ensuring all relevant information is included for the development team to replicate and resolve issues.

Technical Skills Required: -Knowledge of SQL -Experience with and general knowledge of APIs -Knowledge of/experience with any of the following are a plus: Angular, Typescript, HTML, CSS, PHP

What’s In It For You

A chance to change the world, of course, or at the very least, how higher education delivers information to students.

• Ability to Relocate: Tampa, FL 33607: Relocate before starting work (Required)
• Experience with at least one of: Angular, TypeScript, Node, or PostgreSQL
• Willingness to constructively challenge ideas
• Written and verbal communication skills
• Ability to work in a team oriented, positive environment

Preferred Experience

• Experience with PHP
• Data modeling for a relational database
• Working with Git
• Working with Jira
• Writing unit tests, * Bachelor’s (Required)

Pulled from the full job description 401(k) Health insurance 401(k) matching Paid time off Vision insurance Dental insurance, In a rapidly growing SaaS software company you will get the opportunity to grow and gain experience across multiple disciplines. There are also several paths for advancement depending upon what part of this role interests you the most. You will also receive a competitive compensation package that includes a base salary, comprehensive health, dental, and vision insurance plans, 401k with matching, paid time off, and a collaborative and inclusive work environment that values innovation and employee engagement., * 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Performance bonus
• Yearly pay

Located in Tampa, Florida, Simple Syllabus is the leading provider of syllabus management technology across North America. Our platform is trusted by a diverse range of higher education institutions-from large AAU Universities to smaller private colleges-to streamline syllabus creation and management. Simple Syllabus offers a centralized, template-driven solution that empowers instructors to personalize and publish interactive class syllabi effortlessly, across mobile, web, and print formats. The application’s unique approach pulls together established institutional data such as policies, learning objectives, and course section content so faculty and staff don’t have to-saving time and ensuring easy compliance and reporting for accreditation.