Service Engineer/Technical Coordinator

We are seeking a technically minded Service Engineer / Technical Coordinator to support the rollout of the companies remote machine service technologies across multiple product groups. This position combines hands-on machine knowledge with project coordination, communication, and administrative responsibilities.

The ideal candidate has a background as a service technician, heavy equipment mechanic, or service engineer and enjoys coordinating projects, working with cross-functional teams, and presenting progress updates to leadership. This is an excellent opportunity for someone looking to transition from a primarily hands-on technical role into a broader coordination position while still maintaining involvement with machine testing and validation., Coordinate Remote Service Test Implementation

• Coordinate the machine service tests from traditional onsite execution to remote execution.
• Work with Product Groups, Engineering, Validation teams, to schedule and validate remote service testing.
• Participate in onsite machine testing when required.
• Assist with validating service tests and ensuring remote functionality performs as expected.

Communication & Reporting

• Prepare presentation materials and status updates using Excel and PowerPoint.
• Present project updates to senior leadership.
• Communicate effectively with engineering teams, product groups, and business stakeholders.

• 4+ years of Experience as a:
• Heavy equipment service technician
• Diesel technician
• Heavy equipment mechanic
• Service engineer
• Technical field service professional
• OR another mechanically focused technical role
• Strong mechanical aptitude and troubleshooting skills.
• Comfortable working with computers and technical software.
• Strong written and verbal communication skills.
• Experience creating presentations or communicating technical information.
• Basic proficiency with Microsoft Excel and PowerPoint.
• Willingness to occasionally perform hands-on machine testing.

Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance, * Dental insurance
• Health insurance
• Vision insurance