Associate Director of Information Technology

Come work for an organization with their minds and hearts set on caring for pets, while setting the bar high on patient care, client service, teaching, and research! Our faculty and staff use the latest state-of-the-art medical systems to deliver high-quality patient care while teaching the next generation of future veterinarians. Several of our faculty focus on the use of advanced technologies (including Artificial Intelligence) to further their research. The SVM Information Technology team is a key partner in delivering all these systems and services in support of the mission of one of the best Schools of Veterinary Medicine in the world.

At the UW-Madison School of Veterinary Medicine, you’ll help develop and lead a team that enables the delivery of state-of-the-art teaching and patient care through their implementation and support of the latest computing systems. You’ll also serve as a key liaison with one of our core stakeholders: the UW Veterinary Medical Center. Your knowledge and skills at leading and managing teams, while helping the director develop IT strategy, will be welcomed and embraced, as you join our team of Information Technology specialists.

Enjoy great benefits, and work with us to support our ongoing mission! Apply today!

Key Job Responsibilities:

Serves as backup leadership to the CIO and Director of IT as needed. 5%

Through coaching and/or mentoring, provides guidance to team members on career growth, networking opportunities, and other professional development opportunities. 5%

Provides management and leadership for teams supporting endpoint Information Technology (endpoint computing devices, such as desktop, laptop, and tablet computers; and VoIP telephone systems) and medical equipment such as portable ultrasound, X-Ray, and pharmaceutical distribution cabinets; and credit card acceptance terminals. 10%

• May perform manager functions 10%

• Frequently assists the division’s IT director in advising institutional or divisional leadership on information technology operations and business models 15%

• Serves as a liaison representing the interests of the unit to internal and external stakeholders 10%

• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees 10%

• Develops operating policies and procedures to comply with regulations, institutional policies, and unit objectives 20%

• Directs strategic information technology planning initiatives and establishes objectives for IT functional department(s), unit(s), or program(s) to ensure appropriate use of financial, administrative, staffing resources in alignment with the strategic plan 10%

• May develop and audit the unit budget and/or financials 10%

• Minimum one year of experience leading or supervising two or more employees (at any level)
• Experience engaging with end-user and executive stakeholders to ensure appropriate levels of support are achieved
• Experience understanding, implementing, and drafting organizational process and/or policy documentation
• Experience managing or leading technology projects

Preferred Qualifications:

• Experience working with Asset, Inventory, and Billing systems preferred
• Experience with IT Service Management concepts preferred
• Experience working with IT Ticketing or IT Service Management systems preferred

Education:

Bachelor’s Degree Preferred

$120,000/annual minimum. Compensation will be based on qualifications and experience.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website .

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).