Analyst, IT Support and Network

POSITION DESCRIPTION: Onsite IT representative for DrinkPAK’s DP1 facility in California. Role will blend hands-on user support, hardware/asset management with exposure to network administration for the whole DP1 site., * Manages day-to-day IT infrastructure (hardware, inventory, troubleshooting) with great attention to detail.

• Working knowledge of network fundamentals (switches, VLANs, wireless APs, firewalls)
• Knowledge of network security best practices.
• Exposure and familiarity with HA servers & networks (high availability).
• Assist with unboxing, configuring and deploying new hardware for the facility
• Strong organizational and prioritization skills - able to juggle daily support tickets alongside project assistance.
• Takes ownership of tasks, follows through independently, and proactively flags issues before they escalate.
• Maintain organized documentation of tickets, troubleshooting steps and recurring issues
• Develop a thorough understanding of DrinkPAK policies, procedures and safety rules
• Responsibilities may change; team members may be required to perform other tasks not specifically mentioned.

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice., * Purpose: Take ownership of your responsibilities, and value the input and skillsets of your peers by working together as One PAK.

• At least 1-2 years experience with a broad range of IT functions including networking, firewalls, security, wireless, IT/OT networks - the more the better.

• History of IT Project Management, hardware and/or software projects

• Self-motivated, with the ability to work on multiple projects in a fast-paced environment

• Experience with the Microsoft Suite of products (Azure, Sharepoint, Office) and Cisco/Meraki hardware
• High school diploma or GED; Associate’s degree in IT, Computer Science, or related field preferred

• PPO medical, dental, and vision insurance for our employees AND their dependents, 100% paid by the Company

• A cell phone stipend

• Discretionary Bonus

• 401(k) match program, pet insurance, life insurance, and more, The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee frequently is required to talk and hear, in person, via video conferencing (e.g., Zoom, Microsoft Teams, Google Meet, etc.), and telephonically.

• The employee frequently is required to reach with hands and arms.

Power your Thirst for More at DrinkPAK, where we revolutionize beverage manufacturing, driven by automation and sustainability. Together, through grit and innovation, we break new ground in record time by acquiring the most advanced technology and attracting the brightest talent. Our explosive growth and journey through uncharted territories offers unique career opportunities enabling passionate individuals to reach their full potential. To support our teams, we offer enriching lifestyle accounts, comprehensive benefits, formal development programs, and an energizing environment. Drive your success at DrinkPAK, where we refresh, hydrate and nourish the world and our employees alike., DrinkPAK is the premiere manufacturer of canned beverages in North America. As producers of the largest and fastest-growing alcoholic and non-alcoholic beverages in the world, DrinkPAK provides full-service support for procurement, batching, processing, filling, packaging, warehousing, and distribution. Founded in 2020, DrinkPAK has revolutionized canned beverage manufacturing by offering extreme capacity and format flexibility through cutting-edge technology and a commitment to the best talent in the industry. For more information, visit www.drinkpak.com.