Virtual Meeting Specialist

This position follows a hybrid work model, where employees work remotely and in the office each week, remote frequency depends on quality of performance.

As a Virtual Meeting Specialist, you will provide white-glove service to our clients by leading, monitoring, and processing audio, video, and web events. These include high-profile quarterly investor relations calls, company merger announcements, and medical education events. This involves interaction with C-Suite executives as they prepare for their event and live event moderation. After event conclusion, you will generate post-event analytics that will be sent to clients with statistics of their conference.

Other duties include media post-production, web coordination, and scheduling.

· Bachelor’s Degree (this is not negotiable)

· Excellent customer service skills

· Phone etiquette with a strong, clear speaking voice

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· Ability to handle multiple tasks efficiently and calmly while meeting deadlines

· Excellent time and task management skills

· Assist clients with troubleshooting during live events

· Positive, self-motivated team player

· Able to accommodate a flexible weekday work schedule during peak periods. OT available. (End of Jan - Beg of Feb, End of April - Beg of May, End of July - Beg of Aug, and End of Oct - Beg of Nov)

Preferred Qualifications:

· Able to accommodate a flexible work schedule during peak-periods

· Strong Internet and Web technical skills

· Basic Photo Editing Software experience (Photoshop, GNU Image Manipulation Program, etc) a strong plus

· Basic Audio Editing Software experience (Audacity, Goldwave, etc) a strong plus

· Experience with Streaming Media, Live A/V production a strong plus

· Basic knowledge of HTML, CSS a strong plus, * Bachelor’s (Required)

Pulled from the full job description Paid training On-the-job training Tuition reimbursement Employee stock purchase plan 401(k) Health insurance Paid time off, * 401(k)

• Dental insurance
• Employee stock purchase plan
• Family leave
• Flexible schedule
• Flexible spending account
• Free parking
• Gym membership
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Office

Application Question(s):

• The shift is Monday to Thursday from 12pm - 8pm ET and Friday from 11am - 7pm ET. (In addition - during select peak periods shift will extend until 10pm - OT hours)