Business Intelligence Developer (BID)

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care (CoC), we coordinate and manage federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness. The Business Intelligence (BI) Developer is responsible for the development, testing, implementation, and maintenance of organizational data sets and reports. The BI Developer will work closely across departments to develop dashboards that meet the needs of the various internal and external stakeholders.

Working with cross-functional teams, the BI Developer will support in gathering, clarifying, and documenting report requirements, making recommendations, identifying relevant data points, and educating when necessary to meet business needs.

The ideal candidate will have a passion for driving creative, technology-based solutions to address homelessness. They will be a creative thinker who is passionate not only about data and dashboards but also about the homeless service landscape or other social service landscape and is eager to design products to move the industry forward to help house more individuals. The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities., * Dashboard Creation

• Build useful, well-designed dashboards in Tableau, liaising with programs, systems, government affairs, and finance teams as necessary to scope and collect business requirements.
• Update dashboards, be responsive to change requests and ensure dashboards are always operating with full functionality.
• Explore and keep abreast with emerging BI technologies and best practices that support or enhance the team’s processes, tools, and capabilities.
• Participate in meetings with cross-functional teams to gather required reporting and dashboard requirements.
• Dataset Creation, maintenance, and documentation
• Curate datasets and ensure there are documented procedures and guidelines for data access.
• Build, maintain, and update datasets dependent on the needs of internal and external stakeholders
• Support standardization of datasets and data metrics used across queries, reports, dashboards, and data feeds.
• Serve as an expert in Homeless service data
• Analyze business requirements and functional specifications for technical implementation(SSRS reports, dashboards, data services, etc.).
• Be a resource for how homeless service data is collected, stored, and analyzed.
• Compile and update documentation for all datasets, dashboards, processes and any other work assigned.
• Think critically to review business operations, identify opportunities for improvement and collaborate with internal departments and stakeholders to complete requests.
• Provide technical assistance and cross-training to other team members.
• Assist in assembling complex ideas, issues and observations into useful explanations and clear directions for the team.
• Complete other duties as needed to help drive to our vision, fulfill our mission, and abide by LAHSA’s values.

• Passion for working on creative, technology forward solutions to address homelessness
• Familiarity with SSBI tools (e.g., Tableau, PowerBI, PowerPivot), preferably Tableau
• Intermediate of T-SQL, SSRS, SSIS, SQL Server Data Tools, andSQL Server ManagementStudio.
• Intermediate to advanced Excel skills
• Knowledge of SSAS, HMIS, CHAMP, Looker preferred
• Experience working with homeless service provider or other social service provider, preferred
• Experience with communicating directly with internal and external stakeholders
• Ability to develop, maintain, and tune complex stored procedures, queries, views, user-defined functions, cursors and common tableexpressions.
• Performance tuning and query optimizationknowledge
• Knowledge of data-modeling, data warehousing concepts andmethodologies
• Ability to see projects through from start to finish
• Ability to troubleshoot and problem solve
• Familiarity with Agiledevelopment, preferred
• Strong critical thinking skills
• Strong verbal and written communicationskills
• Strong analytical and organizationalskills
• Excellent focus and attention todetails
• Ability to work collaboratively andindependently
• Excellent time management and prioritizationskills
• Open to new ideas andapproaches

Training & Experience

• BA/BS in data science, business administration or related field is strongly preferred; however, an equivalent combination of applicable training and experience will be considered.
• Master’s degree in Public Policy, Social Work, Business Administration, or related field, preferred.

707 Wilshire Boulevard, Los Angeles, CA 90017, Hybrid work $70,304.00 - $111,802.15 a year - Full-time, Loan forgiveness, Health insurance, Vision insurance, Dental insurance, Flexible spending account, Life insurance, Disability insurance, Pension plan Full-time Hybrid work in 707 Wilshire Boulevard, Los Angeles, CA 90017, Dental Insurance LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions. Dental plans are administered through ADP Workforce. The following are enrollment options:

Dental HMO/PPO: Guardian Dental

VSP Vision Plan LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP Workforce. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts LAHSA offers employees this voluntary flexible spending account plan through ADP Workforce. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability LAHSA pays 100% of the premium for long term disability coverage through ADP.

Public Service Loan Forgiveness (PSLF) Program Eligibility LAHSA is considered a government employer for the PSLF Program.

Pension Plan LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 6% of the employee’s salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave Chief Executive Officer, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation Vacation is earned according to each month of service commencing with the employee’s initial date of hire.

• Less than three (3) years of employment, eighty (80) hours per year.
• Three (3) to six (6) years of employment, one hundred twenty (120) hours per year.
• More than six (6) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than seventy-two (72) months of employment. This vacation accrual is capped at thirty (30) workdays per year

Maximum accrual of vacation leave is 240 hours.

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package., Schedule: The Chief Executive Officer or designee may change the schedule of positions between hybrid and onsite, as necessary to accomplish LAHSA’s business needs., We want to support all staff in reaching their personal and professional goals. Working for LAHSA has many benefits. Join our LAHSA team!

Medical Insurance LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.

Medical plans are administered through ADP Workforce. The following are enrollment options, Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays All employees receive the following observed company holidays off: New Year’s Day Martin Luther King Jr. Day President’s Day Cesar Chavez Day Memorial Day Juneteenth Day Independence Day Labor Day Indigenous People’s Day Veteran’s Day Thanksgiving Day Day After Thanksgiving