SAP EWM Consultant
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Job description
In depth knowledge on SAP EWM/SAP 3PL, Queue Monitoring & Processing, EWM-TM Integration Serve as the primary functional consultant for SAP S/4HANA Embedded EWM (or decentralized EWM, as applicable) and 3PL integrations in an Application Management Services (AMS) Engagement. Own steady-state support, defect resolution, minor enhancements, and continuous improvement for warehouse and logistics execution processes, ensuring stable operations and SLA adherence., * Provide L2/L3 functional support for SAP EWM and 3PL-connected warehouse processes (incident/problem/change/service requests).
- Perform triage, troubleshooting, and root-cause analysis for warehouse execution issues (inbound, outbound, internal movements, inventory).
- SMQ2 Queue Monitoring & Fixes
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Configure and support core EWM functions: o Inbound: ASNs, deconsolidation, GR, putaway, VAS (if used) o Outbound: waves, picking, packing, staging, loading, PGI o Internal: replenishment, bin-to-bin, physical inventory, cycle counting, scrapping o Warehouse structure: storage types/sections/bins, activity areas, work centers, packing specs
- Support execution controls and optimization: WO/Wave management, labor/queue concepts (where used), exception handling, and monitoring.
- Own/support 3PL integration (as applicable): interface monitoring, error handling, mapping clarification, and process alignment with provider SLAs.
- Partner with business users and warehouse ops leads to capture requirements, propose improvements, and translate into user stories/functional specs.
- Support testing activities: unit testing, regression, UAT support, and release/cutover coordination.
- Maintain operational artifacts: runbooks, SOPs, knowledge articles, interface monitoring guides, and support playbooks.
- Required functional expertise
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Hands-on SAP S/4HANA experience with EWM (Embedded or Decentralized), including: o Warehouse structure and master data (products, bins, HU, packaging specs where used) o Warehouse task/order concepts, RF processes (if applicable), and monitoring tools o Inbound/outbound/inventory end-to-end flows and exception scenarios
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Strong integration understanding with: o S/4 MM/IM, SD/LE (deliveries), TM (if used), and FI impacts of goods movements
- Practical knowledge of 3PL operating models and common integration patterns (e.g., IDoc/API/EDI via middleware), including reconciliation and control points.
Requirements
- Experience in AMS delivery: ticket management discipline, RCA, documentation, and stakeholder communications.
Technical and delivery skills
- Ability to work with technical teams (ABAP/CPI/PI/PO/BTP Integration Suite/middleware) to diagnose interface issues and define fixes.
- Comfort using monitoring tools (EWM monitors, queues, IDoc monitoring, middleware dashboards) and producing clear defect narratives.
- Strong communication with warehouse operations, IT, and external 3PL partners; able to lead calls through resolution., * Bachelor’s degree (or equivalent experience).
- 8 + years (typical) SAP logistics experience with meaningful depth in EWM and exposure to 3PL integrations.
- Warehouse/logistics domain experience (distribution, manufacturing warehousing, retail, or CPG) preferred.
Nice-to-have
- Experience with RF Framework, MFS, Yard Logistics, Batch/serial handling, or regulated/controlled environments.
- Exposure to SAP TM and dock/appointment processes.
- SAP certifications in EWM and/or S/4HANA logistics.
Success measures (typical AMS KPIs)
- SLA attainment, reduction in warehouse disruption incidents, improved first-time-fix rate.
- Stable, low-defect releases; high-quality documentation/KT; strong business satisfaction.
Benefits & conditions
Benefits: Innova Solutions offers benefits (based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
About the company
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions:
- Named One of America’s Best Employers for New Grads by Forbes (2024)
- Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
- One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
- One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
- Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
- One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
- AWS Advanced Tier Services Partner with 100+ certifications, employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.com
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