Communications & Change Management Specialist

We are seeking a Communications & Change Management Specialist to support one of the Corporate Trust organization’s highest-priority transformation initiatives. This role will develop and execute communication strategies that keep stakeholders informed, engaged, and prepared throughout the implementation of a new digital platform. Working closely with project teams, business leaders, and training partners, the specialist will create compelling communications that promote awareness, drive user adoption, and support organizational change., * Communications Strategy: Develop communication plans and messaging that support transformation initiatives while ensuring consistent, timely communication across internal and external stakeholder groups.

• Content Development: Create executive communications, presentations, newsletters, email campaigns, FAQs, talking points, announcements, and other communication assets that clearly communicate project updates and business changes.
• Stakeholder Collaboration: Partner with project managers, business leaders, subject matter experts, and cross-functional teams to gather information, coordinate messaging, and align communications with project milestones.
• Change Management & User Adoption: Develop communication campaigns that build awareness, prepare users for new processes, and encourage successful adoption of digital solutions while supporting organizational change initiatives.
• Training & Project Support: Collaborate with Training & Enablement teams to develop supporting communications, user guides, and training collateral while managing multiple communication deliverables across the project lifecycle.

• 3-5+ years of experience in corporate communications, internal communications, marketing communications, project communications, or change management.
• Proven experience developing communication plans, executive presentations, newsletters, email campaigns, and other business communication materials.
• Excellent written, verbal, and presentation skills with experience communicating to diverse stakeholder groups, including executive leadership.
• Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
• Experience collaborating with cross-functional teams and business stakeholders to develop effective communication strategies.
• Proficiency with Microsoft Office Suite, including PowerPoint, Word, and Outlook.
• Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or a related field preferred., * Experience supporting enterprise transformation, digital modernization, or technology implementation initiatives.
• Background in Financial Services, Banking, or Corporate Trust environments.
• Experience using enterprise communication platforms such as SharePoint or Poppulo.
• Experience creating training materials, user guides, or learning content.
• Familiarity with change management methodologies and user adoption strategies.

3.5 240 Greenwich St, New York, NY 10007 Hybrid work $96 - $108 an hour - Contract, Pulled from the full job description Health insurance Retirement plan Vision insurance Dental insurance

At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary., Join a high-visibility transformation initiative where your communications will directly influence how employees and clients adopt new digital solutions. This role offers the opportunity to shape messaging for a large-scale enterprise program, collaborate with senior business leaders and cross-functional teams, and play a key role in driving organizational change. With flexible remote work options and the potential for contract extension, you’ll gain valuable experience supporting strategic initiatives within a leading global financial institution.

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