INFORMATION TECHNOLOGY NETWORK SPECIALIST

EXAMPLES OF ESSENTIAL DUTIESThe duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Administer and maintain Microsoft 365 services, including Exchange Online, Entra ID, Purview, SharePoint, OneDrive, and Teams; Manage server hardware in an enterprise environment, including data center maintenance, server installation, and network storage management; Oversee and maintain virtualized platform, such as VMware vSphere, ProxMox; Configure and manage network equipment, including routers, switches, firewalls, VPNs, and wireless access points; Administer Windows Server environments, local and cloud, including Active Directory, Entra ID, File/Print servers, Group Policy, DNS, and DHCP; Oversee backup solutions, disaster recovery, and business continuity processes to ensure data integrity and system availability; Implement and monitor security principles, including Endpoint Detection and Response (EDR) solutions, and perform security audits to protect systems and equipment; Utilize scripting languages, particularly PowerShell, to automate tasks and improve system efficiency; Analyze client requirements for new and existing systems, recommend solutions, and design systems to enhance automation and productivity; Provide technical guidance and training to end users to support effective use of IT systems; Research, assess, and recommend new technologies to improve network operations and city processes; Prepare clear, concise, and accurate documentation for systems, networks, and processes; Collaborate with the Systems Analyst and other IT professionals on system deployment, network modifications, and IT projects; Exercise sound independent judgment within general policy guidelines while handling sensitive or confidential issues with tact and diplomacy; and other duties as assigned.

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