Senior Software Developer & Administrator

Under general direction of the Information Technology Services Division (ITSD) Business Process Automation Services (BPAS), Information Technology Manager I, the Senior Software Developer & Administrator works in support of the California State Lottery’s (Lottery) BPAS Unit. This includes the planning, development, implementation, maintenance, and support activities for the Lottery’s enterprise information technology (IT) operations and software systems to meet critical business objectives. The duties for this position are focused in the Client Services, Software Engineering, IT Project Management, and System Engineering domains; however, work may be assigned in other domains as needed., This position is headquartered in Sacramento and is eligible for a hybrid telework schedule. Employees must be able to report to their assigned headquarters office as assigned. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires the employee to reside in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California. When choosing a state organization to work for, there are a lot of options. Why choose the California State Lottery? People are drawn to the Lottery because we:

• Are an energetic, creative, and talented team
• Value diversity and inclusion in the workplace
• Empower team members to bring their knowledge, expertise, and innovation
• Recognize individual and team contributions
• Support the importance of work-life balance
• Invest in the professional development of our team members
• Are dedicated to preserving our environment by lowering our carbon footprint

May consider a Training & Development assignment. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under “Minimum Requirements.” It is highly recommended that you apply online using your CalCareers account. It is not necessary to return the contact letter if you applied electronically. Please ensure to monitor your email and/or CalCareers account for communication associated with your application submission., In fiscal year 2023-24, the California Lottery generated sales of more than $9.2 billion with approximately $2.2 billion earned for California public schools. Lottery products are sold at more than 23,000 retail locations throughout the state, from independent neighborhood shops to convenience stores, liquor stores to supermarkets, and more. Retail product offerings include an average of 52 fun and entertaining Scratchers® games and several draw games, including jackpot games such as Powerball®, Mega Millions®, and SuperLotto Plus® and daily games such as Fantasy 5 and Hot Spot®. Department Website: http://www.calottery.com

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Extensive experience in Information Technology Service Management (ITSM) tool/platform development & administration and ITIL knowledge.
• Extensive knowledge of HTML, CSS, JavaScript, Responsive Design, and Front-End Frameworks: (e.g., React, Vue, Angular, etc.).
• Proficient in backend scripting languages and experience with web services, API integrations, and data imports/exports, SQL.
• Experience developing/configuring ServiceNow scripts, catalog items, workflows, notifications, dashboards, and workspaces for ITSM, ITOM, ITAM, CMDB, HRSD modules.
• Experience with quality assurance methodology, creating test plans and test cases for all levels of testers.
• Experience with information technology projects, requirements, and test management tools and use project tools such as Azure DevOps.
• Experience developing quality documentation that clearly articulates solutions such as software specifications and user manuals.
• Experience providing information technology consultation in support of business programs including creation and analysis of business requirements, processes, procedures, standards and guidelines.
• Ability to research and find answers to complex technical issues and exercise a high degree of initiative and independence.
• Strong communication, analytical, organizational, interpersonal skills as well as the ability to mentor junior staff.

The Senior Software Developer & Administrator will work in a fast-paced environment, with competing priorities, and critical deliverables.

a. Schedule: This position supports the Lottery during normal business hours from 8:00 a.m. to 5:00 p.m. unless otherwise approved by the unit manager. Weekends, long and/or irregular hours, after-hours work, and holiday work may be required.

b. Travel: Statewide overnight travel may be required.

The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state organizations that is a revenue generator, not accepting taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding for California’s public schools and colleges. We are passionate about creating a better tomorrow - one child at a time. The mix of talented people within our workplace reflects the rich diversity inherent within the State of California. We celebrate the contributions of each individual and strive to create a work environment that is inclusive, collaborative, and welcoming. We believe in California For All., A Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, knowledge, skills, and abilities meet the minimum qualifications for this position. The SOQ serves as a document of the candidate’s ability to present information clearly and concisely in writing and should be typed, no more than (2) pages in length, and in 10-point font or above. Resumes and Cover Letters do not take the place of the SOQ. The SOQ should specifically address each of the questions in the order they are presented. Applicants who fail to submit the SOQ or who do not follow the instructions of the SOQ will not be considered.

1. Describe your experience and expertise in managing separate environments, specifically development, test, and production. How have you ensured the stability, quality, and efficiency of the system during the various stages of development and deployment?

2. Describe a significant project where you were required to use and analyze requirements to provide a solution in an enterprise application. a. What was the challenge? b. What was the outcome? c. What was the most significant business value of this project? d. What was your role in the project?

3. Describe your experience with software testing methodologies (e.g., V-Model, limit, smoke, and BAMUBAC testing).