Product Support Engineer (C# / Javascript)

Location: Barcelona, SpainAt Convermax, we’re developing a powerful search engine tailored for online auto parts stores.We’re looking for a Product Support Engineer to join our team and help deliver exceptional customer support.This role requires a unique blend of strong communication skills and technical expertise-you’ll be assisting customers by directly troubleshooting, debugging, and fixing code issues.We work with JavaScript/React/Redux on the client side and C#/.Net on the server side in a complex, high-performance distributed architecture that counts milliseconds.Around 500,000 users rely on our service every day.ResponsibilitiesManage technical inquiries and support requests via email.Troubleshoot and resolve straightforward issues in C# and JavaScript code.Escalate complicated cases to the development team when needed.Keep customers informed on the status and progress of their requests.RequirementsProficiency in English.Experience with C# and .Net on the backend.Web development skills in HTML, JavaScript, and CSS.Customer-focused with excellent communication skills.Comfortable working in an office setting.What We OfferCompetitive salary.Flexible working hours.An opportunity to contribute to cutting-edge technology as part of a skilled and collaborative team.If you’re passionate about software, auto parts, and customer support, we’d love to hear from you!#J-*****-Ljbffr

Proficiency in English. Experience with C# and . Net on the backend. Web development skills in HTML, JavaScript, and CSS. Customer-focused with excellent communication skills. Comfortable working in an office setting.

Competitive salary. Flexible working hours. An opportunity to contribute to cutting-edge technology as part of a skilled and collaborative team. If you’re passionate about software, auto parts, and customer support, we’d love to hear from you! #J-*****-Ljbffr