Solutions Engineer - eCommerce Fulfillment

Solutions Design & Business Development

• Design scalable eCommerce fulfillment solutions, including warehouse layouts, workflows, storage strategies, and value-added services.
• Analyze customer data, including order profiles, SKU velocity, channel mix, seasonality, and return trends, to develop tailored operational solutions.
• Develop labor models, operational cost estimates, and pricing support for customer proposals.
• Create process flow diagrams, warehouse profiles, and technical documentation.
• Support customer presentations, solution workshops, and proposal development.
• Ensure solutions align with customer requirements and company operational standards.

Request for Proposal (RFP) Support

• Analyze operational data to support solution design and pricing.
• Develop conceptual warehouse layouts using AutoCAD.
• Prepare order flow analysis, inventory profiling, equipment recommendations, and budget estimates.
• Support the RFP process from qualification through contract award.

Operational Engineering & Continuous Improvement

• Evaluate fulfillment operations and identify opportunities to improve productivity, accuracy, capacity, and service levels.
• Develop engineered labor standards, slotting strategies, and warehouse optimization initiatives.
• Support Lean continuous improvement projects and engineering best practices.

Automation & Technology

• Design and evaluate automation solutions, including AMRs, robotic picking, parcel sortation, put walls, and packaging automation.
• Develop business cases, ROI, and Total Cost of Ownership (TCO) analyses.
• Support vendor evaluations, procurement activities, and implementation of approved automation projects.

Collaboration

• Partner with Commercial, Operations, IT, customers, and vendors to develop and implement engineered solutions.
• Collaborate with the Solutions Engineering team to standardize engineering methodologies and share best practices., * Provide engineering support for eCommerce Contract Logistics opportunities.
• Design innovative fulfillment and automation solutions that improve operational performance.
• Deliver technically sound and commercially competitive customer solutions.
• Support implementation of new customer start-ups and operational improvement initiatives.
• Build strong relationships with customers and internal stakeholders.

• Bachelor’s degree in engineering, Supply Chain, Logistics, Business, or a related field.
• 5+ years of experience in industrial engineering, warehouse design, fulfillment operations, or Contract Logistics.
• Experience supporting eCommerce or direct-to-consumer (DTC) fulfillment operations.
• Experience designing warehouse layouts, labor models, and fulfillment workflows.
• Proficiency with AutoCAD and Microsoft Excel, PowerPoint, and Visio.
• Working knowledge of Warehouse Management Systems (WMS), Order Management Systems (OMS), warehouse automation technologies, and parcel fulfillment operations.
• Experience developing ROI, TCO, and operational business cases., * Lean Six Sigma Green Belt (or equivalent).
• Experience with warehouse simulation or modeling software.
• Experience with reverse logistics, subscription fulfillment, personalization, or kitting operations.
• Knowledge of SQL, Power BI, and SmartSheet.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to work on a computer using standard office equipment.
• Ability to use audio/visual presentation equipment.

WHY SHOULD YOU WORK FOR CRANE?

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.