Technical Support Engineer With Spanish

Cooling / Air?Conditioning Technician or Engineer We are looking for a knowledgeable and customer?focused Technician or Engineer to provide remote (telephone?based) technical support for computer room and data center cooling applications.In this role, you will act as a key technical reference for our customers, leveraging your solid experience in the cooling industry - particularly with DX and chilled?water systems - to support both pre?sales and post?sales activities.ResponsibilitiesProvide technical support and guidance to customers via telephone and email.Assist customers with product selection, system design, and troubleshooting.Attend appropriate quality conference calls.Collaborate with the sales team to provide technical expertise during the pre?sales process.Conduct post?sales support by addressing customer inquiries and resolving technical issues.Stay updated on industry trends, best practices, and product developments.Contribute to the development of technical support documentation and resources.LanguagesFluent Spanish (spoken and written) is required.Good working proficiency in English.Technical ExpertiseProven experience in the cooling / air?conditioning industry, with hands?on exposure to DX and chilled water systems.Understanding of computer room and data center cooling requirements is a strong advantage.Solid PC skills, with proficiency in relevant software applications and digital tools.Professional SkillsExcellent communication and interpersonal skills, with the ability to engage effectively with customers and internal teams.Strong problem?solving and analytical capabilities, with a structured approach to troubleshooting technical challenges.Ability to perform well in a fast?paced, dynamic environment, managing multiple priorities with confidence.Education & CertificationsCompleted a recognized apprenticeship as a Refrigeration / Air Conditioning Technician, orDiploma or degree in Mechanical Engineering or a related technical field.Relevant HVAC or cooling?related certifications are considered an advantage.BenefitsFlexible work schedule and home?office options (hybrid).Medical & healthcare options: Private medical subscription; Life insurance.Mental healthcare: Employee Assistance Program (24/7 online counseling).One day off to celebrate your birthday with your beloved ones.Hands?on training and access to our technical labs.Development plan through career path and coaching.Schneider Career HUB - a platform where you can easily find your next challenge, an exciting project, coffee chats or a cool mentor.Sustainability is at the heart of what we do, who we are and what we believe in.Exposure to a multicultural and dynamic environment.Schneider Electric is an Equal Opportunity Employer.It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.#J-*****-Ljbffr

Fluent Spanish (spoken and written) is required. Good working proficiency in English. Technical Expertise Proven experience in the cooling / air?conditioning industry, with hands?on exposure to DX and chilled water systems. Understanding of computer room and data center cooling requirements is a strong advantage. Solid PC skills, with proficiency in relevant software applications and digital tools. Professional Skills Excellent communication and interpersonal skills, with the ability to engage effectively with customers and internal teams. Strong problem?solving and analytical capabilities, with a structured approach to troubleshooting technical challenges. Ability to perform well in a fast?paced, dynamic environment, managing multiple priorities with confidence. Education & Certifications Completed a recognized apprenticeship as a Refrigeration / Air Conditioning Technician, or Diploma or degree in Mechanical Engineering or a related technical field. Relevant HVAC or cooling?related certifications are considered an advantage.

Flexible work schedule and home?office options (hybrid). Medical & healthcare options: Private medical subscription; Life insurance. Mental healthcare: Employee Assistance Program (24/7 online counseling). One day off to celebrate your birthday with your beloved ones. Hands?on training and access to our technical labs. Development plan through career path and coaching. Schneider Career HUB - a platform where you can easily find your next challenge, an exciting project, coffee chats or a cool mentor. Sustainability is at the heart of what we do, who we are and what we believe in. Exposure to a multicultural and dynamic environment. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct. #J-*****-Ljbffr