Western Europe Broadpin - Junior First Line Support

Broadpin is seeking a Junior First Line Support professional to join our Western Europe team. This role is ideal for someone starting their career in IT support and looking to develop their skills in a dynamic international environment.As a Junior First Line Support technician, you will be the first point of contact for our customers in resolving IT-related issues, providing timely and effective assistance. You will work closely with senior team members to escalateto resolve more complex problems.This position offers excellent opportunities for learning and professional growth within Broadpin’s Managed Services organization.Basic knowledge of IT systems and a strong interest in IT support.Fluency and good communication skills in English is essential.Customer-oriented with a patient and friendly approach.Ability to work well in a team as well as independently.Willingness to learn and develop IT skills.Availability to work shifts and flexible hours as required.Problem-solving mindset and ability to follow established procedures accurately.Experience with ticketing systems is a bonus but not mandatory.In addition to our opportunistic ways of working we also can offer you:A wide range of competitive employee benefitsA great deal of flexibility to working from homeTraining and development opportunities, personally as well as professionallyA fun, fast-paced, and international environment#J-*****-Ljbffr

Broadpin is seeking a Junior First Line Support professional to join our Western Europe team. This role is ideal for someone starting their career in IT support and looking to develop their skills in a dynamic international environment., This position offers excellent opportunities for learning and professional growth within Broadpin’s Managed Services organization. Basic knowledge of IT systems and a strong interest in IT support. Fluency and good communication skills in English is essential. Customer-oriented with a patient and friendly approach. Ability to work well in a team as well as independently. Willingness to learn and develop IT skills. Availability to work shifts and flexible hours as required. Problem-solving mindset and ability to follow established procedures accurately. Experience with ticketing systems is a bonus but not mandatory. In addition to our opportunistic ways of working we also can offer you